Why Do None Of The Other Kids Want To Play With The CIO?

September 1st, 2010
Image Credit
Why So Sad Mr. / Ms. CIO?

Why So Sad Mr. / Ms. CIO?

Just imagine that amazing moment in the future when you finally become the CIO! Now imagine yourself all alone – none of the other “C” level executives want to play with you. What’s going on here?

Not An Equal Among Peers

Something is seriously wrong in the world of CIOs. In most companies they are not being treated as a member of the senior management team. Instead, they are viewed as being simply viewed as technical specialists. Dang, what’s gone wrong here?

If you take a moment and talk with the other senior managers who are actually running the company you’ll start to hear the same things over and over again. CIOs just aren’t seen as having enough of the general management skills that it takes to participate in the process of running a company of any significant size. Other managers view the CIO as more often than not lacking both the strategic vision as well as the basic interpersonal skills that it takes to be a true leader.

What makes this a bit of a double whammy for a CIO is that the very skills that got you to this top spot in IT may be the ones that are holding you back now. Although this doesn’t really seem fair, there is good news here.

It turns out that the skills that a CIO needs in order to succeed can be learned (have I mentioned that Blue Elephant Consulting can help in this area?). The key is to understand just exactly what skills you will need.

That Leadership Thing

A classic CIO is someone who waits around to be told what to do instead of taking the lead. This skill is the way that most projects are run within the IT department – we get requirements from the customers / end users and then we apply our IT knowledge to solving their issues.

However, in the real world of business things don’t work that way. The CIO needs to be out in front showing true leadership. He / she needs to be uncovering the issues that are holding the company back and then showing the rest of the company what parts of solving that problem can be handled by IT and how the rest of the company has to lend a hand.

Are You Thinking Strategically?

Since the world of IT is often insulated from the world outside of the company, most CIOs have never had to think about how their actions (and now the IT department’s actions) impact the company’s competitive posture.

For that matter, most CIOs probably don’t know what the company’s current strategy is. It never mattered before. Once you become the CIO these things start to become very important. The key question that the CIO needs to be able to answer (every day) is what is the IT department doing to implement the company’s strategy right now?

It’s Not About Information, It’s All About Knowledge

As though staying on top of everything that is going on in the world of IT wasn’t enough, CIOs also have to be aware of what’s going on the rest of the company as well as in its marketplace. Needless to say, it can be easy to become overwhelmed with lots and lots of raw information.

In order to be able to contribute to the management of the company, CIOs need to be able to take all of this information in and process it. The ability to synthesis lots and lots of inputs and then make solid well-thought out decisions is what the rest of the management team is expecting the CIO to be able to do.

What All Of This Means For You

Gone are the days when a CIO could afford to be a wallflower in the executive boardroom. IT is too critical to how every company hopes to succeed to allow the CIO to not be a vital part of the company’s management team.

In order to make this happen when you become CIO, you’re going to need to make sure that you have the skills that the other senior managers are going to be expecting you to have. This will include the ability to lead, to think strategically, and to process large amounts of information.

Although this may all strike you as being just a bit scary, don’t be put off. Everything is doable and now that you know what will be expected of you, you can get a head start on learning what you need to know…

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: What do you think the #1 skill that a CIO must have is?

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

P.S.: Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

What We’ll Be Talking About Next Time

I’m not sure if this is going to make you feel any better, but it turns out that most CIOs are showing up for work only partially dressed when you consider what skills they are missing. Maybe we’d better have a talk about this…

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • Reddit
  • StumbleUpon

Hey CIO: Would You Like A Wiki?

August 25th, 2010
Image Credit CIO's Need To Learn How To Use Wikis

CIO's Need To Learn How To Use Wikis

One of the biggest challenges that you are going to be facing when you become a CIO is managing an IT workforce that is made up of multiple generations. Each has its own set of views and skills, and yet you have to somehow come up with ways that they can work together. How hard could that be?

Can’t We All Just Work Together?

An IT department is made up a whole bunch of different types of workers. The reason that you’ll have such a challenge in getting them to work together is that they all see the world differently.

In order for your IT department to be successful, they are going to have to be able to successfully complete large IT projects. The secret to doing this type of work well is to engage in what the experts call “task sharing”. This is no more complicated than taking a single large task and breaking it up into a series of smaller tasks.

IT teams that can do this have the ability to solve very large problems by working together. The ones who can’t are the ones who exceed schedules and blow through budgets.

Welcome To The World Of Wikinomics

The term “wikinomics” was coined by Don Tapscott & Anthony Williams in their book “Wikinomics: How Mass Collaboration Changes Everything”. They point out that for the first time ever, technology, demographics, and global economics have come together to make change and innovation easier than ever.

The use of Internet based tools like wikis finally has provided CIOs with the tools that they need in order to get their IT teams to do the one thing that will make them more successful: exchange information. No matter what generation a given worker is, the use of web-based communication tools is the common factor that will allow them to both send and receive the information that they will need to do better work

What All Of This Means For You

As CIO you will be faced with many challenges. Potentially the greatest of these will be finding a way to get your entire IT team to work together as a single smooth flowing unit.

The arrival of web based collaboration tools such as wikis may be the silver bullet that you need. All of  a sudden it has become very easy for everyone in an IT department to both send and receive knowledge.

Just having the tools to exchange information is not enough. As CIO you are going to have to find ways to motivate your teams to use  the tools that are available. That’s why being a CIO is such a tough job!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: If you provided your IT team with a Wiki, do you think that they would actually use it or would you end up having to bribe them to use it?

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

P.S.: Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

What We’ll Be Talking About Next Time

Just imagine that amazing moment in the future when you finally become the CIO! Now imagine yourself all alone – none of the other “C” level executives want to play with you. What’s going on here?

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • Reddit
  • StumbleUpon

3 Letters That Show A CIO How To Add Value: BPM

August 18th, 2010
Image Credit Can A CIO Help To Find A Better Way To Do Budgets?

Can A CIO Help To Find A Better Way To Do Budgets?

If you’ve spent any time being in a leadership role on a firm, you know that there is one annual task that nobody likes to do – budgeting. It’s a pain in the butt, you’re pretty much just guessing, and the final results never seem to have anything to do with reality. Hey, if everyone thinks this, then is it possible that this is an area where a CIO could step in and make a difference?

What’s Wrong With The Way We Do Budgets Today?

A great deal, actually. In most firms today at the individual department or team level managers create their annual budget using Excel spreadsheets. These spreadsheets are then collected and put together to create division budgets. Once again these are combined to create company budgets. The whole process seems to take forever and is often riddled with inaccuracies.

This whole process takes forever and is seen by everyone doing it as a chore. Once the budget is created, it is as though it was written in stone – it can’t be changed because to do so would take too much effort. Clearly this is not a good situation for any business that wants to think of itself as being dynamic and market driven to be in. Seems like a situation that is ripe for a CIO to step into and lend a helping hand.

Say Hello To Your New Friend: BPM

Business Performance Management (BPM) is a strategy that a company can undertake in order to use management methodologies along with IT technology to create a way to help them ensure that they are meeting their strategic goals. A simpler way of saying the same thing is that BPM allows you to create a real-time budget for the firm.

A BPM enterprise application allows budgets to be entered using web forms by all participants. This automates the process of “flowing upward” the individual budgets into an overall corporate budget. No longer can clever managers hid behind budget numbers and over promise while under delivering. Using a BPM system requires accurate forecasting on everyone’s part.

Welcome To The Real-Time

The use of BPM systems allows a company’s budget to become a much more dynamic real-time tool that can be constantly changing as you move throughout the business year. The use of both automated dashboards and scorecards allows individuals throughout the organization to see how they are doing relative to their budget at any point in time.

Once a company gets use to having a dynamic budget they’ll start to discover the other advantages of having a BPM solution such as having instant access to operational analytics.

Careful Does It

Although CIOs can quickly see how important a BPM system can be to a company, they need to move very carefully. It is all too easy to get caught up in the planning and execution details of implementing a major enterprise application and forget about the people involved.

Moving to a BPM solution requires a great deal of change within a company. CIOs need to understand that not everyone embraces change as easily as IT pros do. Instead of changing everything in one fell swoop, it is generally a much better idea to make a series of smaller changes. This allows a new way of doing business to be introduced gradually and gives the end users a chance to get use to how things are being done before more changes occur.

What All Of This Means For You

As CIO you always need to be on the prowl to identify ways that the IT organization can help the rest of the company use technology to operate quicker and better. Automating the annual budgeting process using a BPM solution is one way to accomplish this.

A BPM solution will allow web technologies to be used to enter individual budgets and will allow multiple budgets to easily be combined into a single corporate budget. Once a budget has been created, it can be monitored in real-time using dashboards and scoreboards.

CIOs need to take into consideration the human side of any such large-scale change. There will be resistance to such an automation project. However, the CIO who takes the time to understand worker’s concerns and then slowly rolls out the new system will win over the staff and just might single handedly make the company run a lot smoother.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: Do you think that a company would know what to do with a real-time budget if they had one or is this beyond their skills?

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

P.S.: Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

What We’ll Be Talking About Next Time

One of the biggest challenges that you are going to be facing when you become a CIO is managing an IT workforce that is made up of multiple generations. Each has its own set of views and skills, and yet you have to somehow come up with ways that they can work together. How hard could that be?

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • Reddit
  • StumbleUpon

What Do CIOs And Rupert Murdoch Have In Common?

August 11th, 2010
Image Credit Yes, You Can Be A Media Mogul Just Like Rupert

Yes, You Can Be A Media Mogul Just Like Rupert

Times they are a changing. Once upon a time a CIO only had to worry about making sure the email servers stayed up and everyone thought that he / she was doing a great job. That’s no longer enough. Now CIOs are viewed as being the hub of a company’s new media activities – generating, transmitting, storing, and ultimately archiving more and more information. Do you know what you need to be doing?

You Don’t Get To Pick And Choose Anymore

Although there are lots of types of new media, the one that seems to cause the biggest headaches for CIOs is the arrival of corporate video. It’s so cheap to create that now everyone is doing it.
As CIO you’re going to be responsible for assigning various parts of the IT department to both do and manage the whole video production process. This could quickly turn into a staffing nightmare for you if you’re not careful.
The one thing that you need to keep in mind is that new media video is still a very dynamic area and you can’t actually hire someone with a very rigid set of skills. Basically everyone is going to need to be able to do everything when it comes to creating new media. They don’t have to be perfect at it, they just need to be willing to jump in and give it a try.

It’s Not All About Pretty People

Talk about non-technical decisions! As CIO you’re going to find yourself in the somewhat awkward situation where you’re going to have to pick people to appear in internal corporate videos. Who to pick?
Your gut reaction may be to go with the good looking ones. Well, you might have some slim pickings there (sorry IT staffers, you know that I love you), but the good news is that physical attractiveness is really the wrong criteria to use for this job.
What should you be looking for? What you really want is to find staffers who have the ability to be dynamic on camera. You don’t want them to be squirming the whole time, instead you’re going to be looking for people who can be comfortable on camera and who will be able to communicate clearly.

So Are We Talking About Hours Of Video Here?

Nope, the experts out there such as Amada Congdon of ABC News video fame say that when it comes to new media, shorter is actually better. Remember, most of the people who will be watching the corporate video will be consuming it on their PCs or laptops (or maybe even on cell phones) – not the most comfortable place to watch video.
The experts recommend that you keep your videos short – I mean really short. Your target should be in the 2-3 minute range. Any longer and you risk losing your audience and they won’t be willing to watch your next video creation.

In The End, What’s Really Important?

There are a lot of unique aspects to creating and dealing with new media that any CIO can find themselves getting caught up in. However, the key is to find out what’s really important and spend your time making sure that the IT staff gets that part right – everything else will just be window dressing.
Just about everyone agrees that when it comes to videos, the quality of your sound is what your viewers will remember. All of those millions of videos that you can find on YouTube generally have really poor audio quality and that’s what we have all come to associate with cheap, homemade videos.
Since you want your company’s productions to come across as professional, take the time to do it right and hire people who know something about sound to get you set up correctly from the start.

What Does All Of This Mean For You

When you become CIO, you are probably not expecting to become the next Rupert Murdoch, but you will face many of the same issues that he does. The era of corporate video has arrived and as CIO you are going to be living at its epicenter.
This means that you’re going to find yourself staffing the team that is responsible for creating, distributing, and storing much of that video. You’ll need to understand how to choose the right people to run the show as well as to appear on the show itself.
In the end, if you do all of this right, the company will be able to harness this powerful new communication tool. Who knows, your corporate videos might be so good that you’ll get invited to walk the red-carpet at some world premier events…

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: How big of a role in the actual production of corporate video do you think that a CIO should play?

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

P.S.: Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

What We’ll Be Talking About Next Time

If you’ve spent any time being in a leadership role on a firm, you know that there is one annual task that nobody likes to do – budgeting. It’s a pain in the butt, you’re pretty much just guessing, and the final results never seem to have anything to do with reality. Hey, if everyone thinks this, then is it possible that this is an area where a CIO could step in and make a difference?

Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • Reddit
  • StumbleUpon

Time’s Running Out For You To…

August 8th, 2010
Time Is Running Out To Sign Up For The Accidental Successful CIO Newsletter

Time Is Running Out To Sign Up For The Accidental Successful CIO Newsletter

I’ve been telling you about The Accidental Successful CIO newsletter for awhile now, have you signed up? If you have, then good news — you’ll get the first edition on Tuesday.

If not, then what’s holding you back? The dang thing is free so it sure can’t be a cost issue. Look, there are 50 different skills that you need to have if you want to have any chance of becoming (or staying) CIO some day. The newsletter is where we’ll talk about each of these skills and how you can master them.

Unless you are the luckiest person in the world and are currently enrolled in a CIO training class as you read these words, then you’d better do something if you want becoming CIO to be more than just a pipe dream.

You are reading these words now — click on the link below and sign up for the newsletter…!

Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills


Share and Enjoy:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • Reddit
  • StumbleUpon