Archive for the ‘career’ Category

Do You Have Enough Personal Energy To Be CIO?

Wednesday, December 7th, 2011
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Do You Know How To Manage Your CIO Energy?

Do You Know How To Manage Your CIO Energy?

So what’s it going to take to make you a successful CIO? Is it going to be your understanding of a wide variety of the IT sector’s emerging technologies? Is it your ability to understand where the company stands in the marketplace and where it wants to go? Or is it your business skills that allow you to seamlessly network with the rest of the company in order to lead the IT department?

Turns out that these are all good to have; however, what it’s going to take to get you to the finish line is something much more valuable: personal energy.

Why You Are Doing A Poor Job Of Being CIO

How would you be able to tell if you were doing a poor job of being CIO? I guess one way would be to determine that you were not getting things done – more and more tasks were just sitting around waiting for you to get to them. Is this happening? Maybe we should take a look at your email inbox – is it getting rather full?

So what’s going on here? You’ve probably read that “Getting Things Done” book, you’ve studied the 7 habits of effective people, how much more time can you spend managing your time? Tony Schwartz has looked into what is going on here and he believes that we are all experiencing what he calls a “personal energy crisis”.

Look, for years and years we have all been finding ways to do more in a fixed amount of time – thank you smart phones and laptops. However, we’ve just about used up all of our available time no matter how hard we try to free up more time to do stuff. We are out of time. Going forward it’s not going to be so much about finding more time to get things done, rather it’s all going to be about finding the personal energy to get things done.

How To Find Your Personal Power

The concept of having enough personal power to get the important work done seems straightforward enough. But how does one actually go about doing this? Here’s what we are all missing: we are human beings and that means that at a biological level we are programmed to work for a while and then to take a rest. The definition of information technology focuses on the software and systems that we use to accomplish tasks – we are not those machines. We are not computers sitting in some data center somewhere that can be plugged in and run for months or years without stopping.

Ooops, did I say rest? Doesn’t that go against just about everything that you are currently doing? Didn’t you get to the position of CIO by working harder than everyone else? Getting in early, staying late, working weekends is what it takes to succeed, right?

Bad / Good news – turns out that we’ve got it all wrong. Because we are human beings, we do need rest. But the good thing about rest is that after we get some, we have the ability to do more work than before. Studies of pilots have shown this to be true: a short half-hour nap boosted their reaction times by 16% while pilots who didn’t nap had their reaction times drop by 34%. I suspect that most of us are in the 34% crowd.

A sleep researcher names Nathaniel Kleitman came up with the concept of the “basic rest activity cycle”. What this means is that during the day we all cycle through a 90-minute cycle where we go from high alertness to low alertness. Clearly your body wants you to stop and take a break every 90 minutes or so.

To become a more effective CIO you need to make some changes in how you run your day. You need to schedule your work so that you are running at a higher focus for a shorter period of time. After this period is over, you need to take the time to rest and allow your body to renew itself. By doing this you will find that you really can get more work done in less time!

What All Of This Means For You

In order to be an effective CIO you are going to have to be able to get an awful lot of work done. The question that should be smacking you in the face right about now is just exactly how are you going to get all of that work done? It turns out that time management is only going to get you so far. You are eventually going to run out of time.

The importance of information technology means that you need to become a strong leader, not one that runs out of steam. You are going to have to switch from managing your time to managing your personal energy. We humans are designed to work in 90 minute cycles. What this means that is that we’ll go from being very alert to being not so alert every hour and a half. Understanding that you have this cycle and designing your work schedule around it will be the key to becoming and remaining effective.

You can become the CIO that everyone turns to because they know that you can get it done. However, the only way that you’re going to be able to do this is to make sure that your personal energy is up to powering you through day after day of charting your company’s technological future. Start living your work days 90 minutes at a time and you’ll be the CIO that everyone looks up to.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: What’s the best way to make sure that you can divide your day up into 90 minute blocks?

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What We’ll Be Talking About Next Time

I’m green, you’re green, all of IT is going green. Ok, so this sure sounds like a good thing to do and I’m all for saving the planet and such, but is it really worth it? I mean we’re still dealing with the aftereffects of that global recession thing and should those of us in the IT sector insist that green IT projects pay for themselves? If the answer is yes, then how the heck can we determine if a green IT project is a good idea or not?

One Industry Finally Understands The Importance Of A CIO

Wednesday, October 12th, 2011
Image Credit You Can't Read An Electrical Meter Without Help From The CIO

You Can't Read An Electrical Meter Without Help From The CIO

‘Tis the time of year that my CIO customers are starting to get itchy to try new things. The kids are out of school and greener pastures beckon. They keep asking me where they should be looking for their next CIO job. Is there any industry that will truly appreciate the value that a skilled CIO can bring to the job? It turns out that the answer is yes and right now I’m recommending one industry in particular: energy companies.

Why Energy Companies Love Their CIOs

In order for a CIO to be fully appreciated by their company, the company has to have a real need for their services. At this point in time, energy companies fit that bill – they are facing significant IT challenges.

The first thing that CIOs need to realize when they start to consider working for an energy company is just exactly what an energy company does. Yes, generating electricity is a big part of the company’s job. However, there is a lot more going on.

Energy companies buy and sell energy and energy futures. They spend a great deal of time and effort planning how they will generate energy in the future. All of these tasks require a lot of data. Only now are energy companies starting to deal with just exactly how they are going to both store and access the large amounts of digital data that they need to more accurately perform their jobs.

Since energy companies are performing tasks that other firms are also doing, benchmarking is a very valuable activity. The CIO is needed in order to implement ways of performing ongoing benchmarking analysis with multiple other firms.

Finally, we are entering a new era of the smart energy gird. This means that sophisticated two-way meters are being installed in homes and businesses. The amount of real-time data that energy companies are going to have to process is getting ready to skyrocket. The CIO is going to be needed in order to create solutions for dealing with these new challenges.

Why Working For An Energy Company Is A Good Choice For CIOs

So now let’s get down to the nitty-gritty: why am I telling my CIO clients to look into CIO jobs in the energy industry? The reasons are actually pretty simple. It all starts with the fact that the energy companies get it – information has become the ultimate competitive advantage and the CIO holds the key to providing the company with the information that they need.

In the world of energy companies IT really matters. Instead of being told what has been decided and asked to implement it, the IT department is being invited to the strategy table and their inputs are shaping what the company decides to do.

A recent study of energy company organizations revealed that 20% of CIOs in this industry report directly to the CEO. Additionally, 5% – 10% of the other firms are moving their CIOs up the organizational chart each year. Although the numbers aren’t wonderful, they are a lot better than in other industries.

Finally, the Stuxnet virus that attacked the Iranian nuclear industry was a wake-up call for energy companies everywhere: it could happen to them. They are now all turning to their CIOs in order to be told what they need to do in order to keep their IT systems safe and their ability generate energy on-line.

What All Of This Means For You

The CIOs that I spend my time helping all too often feel overlooked and underappreciated. When they finally get fed up with the CIO job that they have, they ask me where they should go to look for their next CIO job. I tell them that the energy companies are the ones who currently appreciate what a good CIO can do.

The reason that energy companies love their CIOs is because they have specific needs that only the CIO can help them with. These needs include securely storing and efficiently processing the mountains of data that are needed in order to determine how much it costs them to generate a kilowatt of energy. The arrival of the smart grid and smart meters has caused the data that an energy company has to process to skyrocket. Finally, security has become a constant topic of conversation as the importance of the national power grid has only recently started to be understood.

CIOs are people too. Just like everyone else they desperately want their work to be appreciated. This means that they need to work for a company that has real IT needs and will support them as they solve those needs. It may not be the case forever, but for now energy companies are a great place for CIOs to go looking for their next job!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: What is the one CIO skill that you think an energy company needs the most?

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What We’ll Be Talking About Next Time

As a CIO it can be all too easy to feel overwhelmed by the decisions that you have to make: mobile devices, clouds, security, arrrgh! The CIOs that I’m working with are looking for clear directions on what they should be spending their time on. My advice to them is that they need to pick a few key questions that are closely tied to the overall business. Once they can answer these questions, everything else will take care of itself. The key is to know what questions to spend your time answering…

Why Is The CIO Position Reporting Structure Broken?

Wednesday, September 28th, 2011
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There's Something Broken When It Comes To The CIO Position

There's Something Broken When It Comes To The CIO Position

Don’t look now, but there’s something wrong in the world of CIOs. The CIOs that I’m working with are being asked to do more and more for their companies. It would be fair to say that IT has become an indispensible part of the companies that these CIOs work for. Then can you tell me why at some companies CIOs don’t report directly into the CEO?

The Bad News

In a recent survey of firms, less than half of the firms that responded said that the CIO reported directly to the CEO. This means that even as IT becomes more and more important to the economic well-being of a firm, the person who has been tasked to implement the firm’s IT strategy is being prevented from participating in the planning the company’s overall strategy.

What does this actually mean? In a nutshell, it means that a critical line of communication is longer and more apt to break than it needs to be. Considering all of the challenges that modern firms face, the CIO needs to be at the right hand of the CEO when ways to move the company forward are being discussed.

A good example of what can possibly happen if the CIO does not report directly to the CEO happed at Sony. Their Playstation network was hacked and confidential customer information was taken by parties unknown. As big and as sophisticated a company as Sony is, their CIO reports in to the Chief Transformation Officer who in turn reports in to the CEO. Talk about a broken pipe!

A Ray Of Hope?

The solution to this problem is clear: the position of CIO needs to report directly into the CEO. The challenge is finding out how to convince those 50% of firms that don’t have this structure to make the changes that will be needed in order to make it happen.

The big question is what will motivate these firms to make this kind of change? As with all things in business, the reason for making a change needs to be based on the company’s bottom line.

In the case of the CIO, it’s the IT department activities that don’t have anything to do with keeping the lights on that will provide a compelling story for having the CIO report directly to the CEO. Tasks such as mining the customer and sales data that the company has collected in order to gleam new customer needs and buying patterns are things that the CEO needs to both lead and respond to. The only way that this can happen is if the CEO and the CIO are directly talking.

Additionally, as the specter of digital break-ins becomes ever more possible, the CIO needs to be working with the CEO in order to determine what data needs to be stored, how long it needs to be stored, and when collected information can be disposed of. Only by agreeing on a company-wide policy and then implementing it can firms start to deal with creating an effective defense against being hacked.

What All Of This Means For You

All too often companies give lip service to the importance of IT to their overall success while at the same time relegating their CIOs to report to someone who is not the CEO. This contradiction clearly shows that something is broken at the top of many companies.

Recent surveys have revealed that CIOs reported directly to the CEO at less than half and maybe even fewer of the companies surveyed. What this means is simply that the CIO is not being heard where he or she needs to be heard: at the top of the company. As security threats grow and the value of business data becomes more and more important, this kind of organizational structure cannot be permitted to remain in place.

The change that needs to occur is that CIOs need to report directly the company’s CEO. It’s only by setting up this kind of reporting structure that the types of conversations that need to occur around data retention, infrastructure security, etc. will happen. Considering what the rest of the company is asking the CIO to accomplish, it sure seems as though inviting them to the big table is something that has to happen sooner rather than later.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership `Skills™

Question For You: If a CIO does not report to the CEO, who do you think the CIO should talk to in order to change this situation?

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What We’ll Be Talking About Next Time

Everybody loves the cloud. Or at least that’s pretty much how it seems if you’ve pick up any of the IT trade rags in the past 18 months. They are filled with articles talking about how the cloud is going to save IT departments tons of money and how it’s the next great thing. Well, not all CIOs are convinced of this and considering some of the humongous security issues that are popping up, you might want to rethink some of your cloudy thoughts…

Now What? When CIOs Make The Wrong Job Move…

Wednesday, June 22nd, 2011
Image Credit Oops -- That Job Change Was Wrong, Now What?

Oops -- That Job Change Was Wrong, Now What?

Sure you did all of the research, you talked with all of the right people, shucks you even followed up on every Google link that you could find on the company that you were thinking about going to work for before making the jump. However, now that you’ve made the jump you are finding out that perhaps you’ve made a mistake. Now what do you do?

How Did This Happen?

CIOs are supposed to be smart people, how come we can end up making mistakes when it comes time to switch jobs? The good news is that we are smart; however, what can happen is that we can find ourselves under a great deal of pressure and this can adversely affect how we make decisions.

One such type of pressure is mental pressure – how do we see ourselves? When we are considering making a job change, we tend to make up our minds about how we think the next job is going to be and then we only pay attention to the information that we encounter that confirms this view. Researchers call this thinking “confirmation bias”.

In order to counter this kind of thinking we need to be constantly asking ourselves one question: what happens if I am wrong? Only by doing this will you be able to make yourself aware of information that might not fit the way that you want the world to be.

Another type of pressure you need to deal with when you are considering changing jobs is social pressure. This is most often evident when you have become so unhappy with your current job that you’d almost rather be anywhere else.

Far too often these types of situations could be dealt with if you would only find the courage to sit down and talk things over with someone at your current company. However, all too often we are so resistant to having this kind of discussion that we’re willing to leave the firm and run to a new job.

Finally, the ever present specter of time pressure is always a factor when it comes to considering moving to a new job. When we don’t feel that we have very much time to make a decision, what happens is that we end up hastily making a bad decision.

The lack of time forces us to focus on the short-term gains that we’ll make by switching jobs. What happens is that we forget to take a look at the long-term impacts of making the switch. A good way of countering this tendency is to ask yourself questions such as “if the salaries & benefits were the same, would I make the job switch?”

What Do You Do Now?

Despite having taken the time to carefully consider all of the issues and to try to counter the pressures that will be driving your decision, sometimes we still end up making poor job change choices. The question then comes up: what should we do now?

The experts all agree on the answer to this one. You need to cut your losses and move on once again. However, this time around you need to do a better job. Don’t just flee a bad job and jump yet again into another poor position. Take the time to understand why you made a bad job change decision and make sure that you don’t repeat this mistake.

Ultimately the best way to protect yourself from making another bad career decision is to become more self-aware. You want to be able to understand your strengths and weaknesses so that you can evaluate your next job opportunity in a way that will reveal if it is really the right career move for you.

What All Of This Means For You

Despite our best efforts, sometimes we make mistakes when we are switching product management jobs. There can be a number of different reasons that we make this kind of mistake but more often than not they all come back to the different types of pressures that we are under: mental, social, or time.

If you find yourself having made the wrong choice in switching jobs, your next step is very clear. You need to cut your losses and move on to your next job. You need to be careful and make sure that you leave your new job carefully so that it doesn’t look like you are running away from it.

None of us is perfect – we all have the ability to make the wrong decision at some point in time. What can make us a great CIO is the ability to be aware that we’ve made a poor decision and then the ability to react and make the right decision.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: How long do you think that you should stay at a job that you know is the wrong job for you?

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What We’ll Be Talking About Next Time

First the bad news: it turns out that 25% of the best workers in the IT department are planning on leaving within the next 12 months. Do I have your attention now? Not to depress you even more, but it turns out that those internal job change programs that are intended to develop the next generation of IT leaders don’t work – 40% of the internal rotations that are made by IT “high-pots” (high potential) employees end up in failure. Let’s take a look at what problems you need to solve …

Only A CIO Could Screw Up A Job Change!

Wednesday, June 8th, 2011
Image Credit
It Can Be Easy To Take A Wrong Step When Changing Jobs

It Can Be Easy To Take A Wrong Step When Changing Jobs

The global economy is roaring back again and it sure seems like everyone is starting to take stock of their job and decide if they want to stay where they are or move on to greener pastures. CIOs are no exception. Perhaps you’ve grown as far as you can or perhaps you feel that you’ve done everything that you’re going to be allowed to do where you are at. If you are thinking about moving on, you had better be careful that you don’t screw up your job change…

Failing To Do Enough Research On Where You Are Going

Considering the fact that doing research, collecting data, and then making the best possible decision is such a key part of the job of being a CIO, you’d think that we’d all do this well when it comes to looking for our next job. Well, guess again.

The folks who know such things, search consultants, say that CIOs are dropping the ball in several areas. The first is that they don’t do a good job of sizing up the market for their skills. What this means is that CIOs don’t have valid assumptions for how long it’s going to take to find their next job.

Next, CIOs somewhat surprisingly don’t do a good job of checking out the financial health of the company that they are thinking about jumping to. Sure they may check out the technology, but not the bottom line situation.

Additionally, the culture of the new company is rarely considered. If a CIO is coming in from a free-wheeling Silicon Valley company and is considering going to work for a 100-year old insurance firm, culture becomes a big deal.

Finally, all too often CIOs assume that they are getting what’s being advertised – that the job title matches the job. Just because the new company calls the job “CIO” does not mean that you’ll have the same level of control that you had in your old job.

Going When They Show You The Money

Hey, I like money, you like money. However, as hard as it is for both of us to understand, you can’t leave one job and go to another just because the new job pays more. This is a sure recipe for disaster.

When CIOs were asked to rank what they were looking for in a new job, pay came in at the fourth or fifth place on the list. However, all too often CIOs bump this factor up to first place when it comes time to make a decision — bad move.

Deciding To Go “From” Rather Than “To”

Just like everyone else out there, CIOs can become dissatisfied with their jobs. When this happens, they can start to make poor career decisions.

When a CIO decides to switch jobs, it should be a carefully planned career move. However, if they are really upset with their current position, then all too often it becomes just a desperate jump to the nearest lifeboat. Since this often happens with little or no serious research into the firm that the CIO is fleeing to, these new positions rarely last for long.

As a CIO bounces from firm to firm, you can quickly develop a reputation as a job hopper and it will become that much harder to get your next job. No matter how bad your current job is, take the time to plan out what your next career step should be before you do anything.

What All Of This Means For You

CIOs are like everyone else: when the opportunity to move to a new job comes along, they can decide to make the jump for all of the wrong reasons. If you are aware of the most common mistakes that other CIOs have made, then you’ll have a chance to avoid them.

The mistakes that CIOs make are easily avoidable. The most common mistakes include not doing enough research on the company that they’ll be joining, being seduced by an offer of more money, and focusing on leaving the firm where they are and not taking a careful look at just exactly where they’ll be going.

Ultimately, being aware of the most common mistakes that CIOs make is the first step in avoiding them. You can switch jobs smoothly and end up in a better place, just make sure that you’re switching for all the right reasons!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: Do you think that going to a company in trouble for a lot more money would be worth it?

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What We’ll Be Talking About Next Time

CIOs understand that they are responsible for conducting performance appraisals with their team every so often. What many CIOs don’t realize is that they are also responsible for what comes next: coaching