Posts Tagged ‘Amazon’

Video: CIO Cloud Computing 101: Why Use The Cloud?

Sunday, August 28th, 2011

Dr. Jim Anderson tackles the question that all CIO’s are asking: just exactly what is “cloud computing”?

Dr. Anderson identifies the 4 different flavors of cloud computing that are available and points out how a CIO would go about using each one of them.

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CIOs Know That Analytics Are What Future Competition Is All About

Wednesday, April 20th, 2011
Image Credit
CIOs Are Learning That Number Crunching Is Critical To Their Company's Success

CIOs Are Learning That Number Crunching Is Critical To Their Company's Success

Companies are all asking themselves one question: what’s it going to take to be successful? It turns out that a lot of the techniques that worked in the past won’t work anymore – lowering prices, etc. Going forward, the only thing that a modern company can complete on is their business processes. It turns out that the CIO plays a very big role in making a company’s processes the best that they can be…

Say Hello To The New Killer App: Analytics

Dr. Thomas Davenport has spent time studying how firms compete. What he has discovered is that the most successful companies have started to use analytics to move ahead of the pack.

Unlike in the past, these successful firms are using analytics across the entire firm – not just in one area. In order to do this, their IT departments are being asked to play a role that they’ve never had to do before. CIOs that are going to be successful in the future have got to understand what is going to be asked of them so that they can provide the company with the analytics support that it’s going to need.

The new use of analytics requires that the IT department be able to support the modeling and optimization that the firm will be doing. This requires building very large warehouses of data and then using it to dive deeper than just calculating average order size or average revenue per employee. Instead, now firms are going to want to know things like who their most profitable customer is, who has the most long-term profit potential, and who is most likely to cancel their account.

4 Sources Of Analytics Success

So what does a CIO need to do in order to create an IT department that will be able to support the company’s growing need for the answers that only analytics can produce? Simple, there are four steps that every CIO must take:

  • Focus On The Right Areas: analytics can be applied to a number of different areas of any company’s operations. However, the CIO needs to ensure that the company directs its analytics focus in the area that will yield the greatest reward for the company. This means picking between focusing on the company’s supply chain, its customer selection / loyalty / service, pricing, human resources, etc.
  • Hire The Right People: The IT department is going to have to reshape itself in order to provide the company with the analytical talent that it is going to need. This means that the CIO is going to have to work with the human resource department in order to teach them what kind of analytical talent you are looking for. Additionally, the staff that you hire need to not only be able to crunch numbers, but they also have to be able to clearly communicate to the rest of the company how they do their work and what the results mean.
  • Create The Right Culture: as the company evolves to use analytics to drive its business, the company’s culture is going to have to change also. This means that there will have to be a new respect for the processes of modeling, testing, and evaluating results that are produced by qualitative analysis. The IT department and the rest of the company will have to learn to make decisions based on facts, not gut feels.
  • Build The Right Technology: As much as having the right technology means having enough computing horsepower to process all of the data that needs to be crunched in a reasonable amount of time, it means more. It has a lot to do with having the right technology that will be needed to store and process the mountains of data that will be needed to feed the analytics engines that the company will now be running both day and night.
  • What All Of This Means For You

    CIOs will play a significant role in their company’s success going forward. Optimizing business process through the use of analytics is going to be required by every company and the IT department is going to be responsible for supporting these analytics staff and tools.

    The company is going to have to change the way that they do business in order to take advantage of the new analytics. These changes are going to impact the company’s focus, its culture, its staff, and its technology.

    The CIO will be required to restructure the IT department. The new focus will be on processing the large quantities of information that have been collected and creating results. CIOs who are able to understand the changes that will be required and implement them will be the ones that will lead their companies to success.

    - Dr. Jim Anderson
    Blue Elephant Consulting –
    Your Source For Real World IT Department Leadership Skills™

    Question For You: Do you think that the analytics experts should be part of the IT department or should they be somewhere else?

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    What We’ll Be Talking About Next Time

    It turns out that there are 3 different reasons why a CIO can end up making a bad decision. We’re going to take a look at each of these hidden decision making traps and show you how to identify them and, even more importantly, how to avoid them…

    4 Tips For Making Analytics A CIO’s New Secret Weapon

    Wednesday, July 28th, 2010
    Image Credit Will Numbers Make The CIO More Valuable To The Company?

    Will Numbers Make The CIO More Valuable To The Company?

    When you become CIO, how are you going to get your seat at the company’s strategy planning table? All too often today’s CIOs are basically second class citizens in the company’s C-suites. Something’s gotta change…

    Say Hello To Your New Best Friend: Analytics

    Thomas Davenport is a really smart guy who has written a book called
    Competing on Analytics: The New Science of Winning. It’s all about how companies can use analytics to become more successful.
    Sure we’ve all heard the term, but what does it really mean to use analytics? Davenport says that firms that do this are using numbers to both outthink and to outexecute their competition. Hmm, that sure sounds like something that a CIO would want to be a part of…

    Just How Can A CIO Use Analytics To Make The Company

    Successful?
    The companies that are using analytics to become successful are the well-known names that we’re all familiar with: Amazon, FedEx, Capital One, and Hannah’s Casinos to name a few. Davenport has studied these firms and he says that they are all doing four things that are allowing them to dominate their markets:

    1. Capability: the firms are using their analytic know-how to support a distinctive strategic capability
    2. Wide Net: the use of analytics is not limited to just one department. Instead these firms are making analytics available throughout the entire company so that multiple departments can use them.
    3. Support: the use of analytics is not a skunk-works project. Instead at the most successful companies it has the support of the senior management.
    4. Good Bet: the company is putting its money where its numbers are and has made a significant investment in its analytics capabilities in order to beat its competition in the marketplace.

    Future Trends

    Sure the use of analytics requires a CIO to set up the IT infrastructure that is needed to crunch the numbers that the company collects as a part of doing business. However, even more is going to be required in order to remain competitive tomorrow.
    Forward looking firms realize that unstructured data such as blogs and wikis are where additional golden information now lies. The CIOs at those firms are busy creating the tools that will be needed to go out and mine the Internet in order to get the feedback that they’ll be needing in order to remain competitive.

    What All Of This Means For You

    When you become CIO, you’re going to have to find ways to make the company more competitive if you want to be part of the company’s strategy team. This means that you’re going to have to start using analytics.
    Using the four techniques that we outlined will be a good place to start to use analytics. However, as time progresses you’re also going to have to develop new tools in order to get additional inputs for your analytical engines.
    CIOs that can find ways to turn mountains of data into actionable intelligence are the ones that will be best positioned to become successful and to help their companies become market leaders.

    - Dr. Jim Anderson
    Blue Elephant Consulting –
    Your Source For Real World IT Department Leadership Skills

    Question For You: What kind of IT staff do you think a CIO will need to hire in order to be able to start to make the best use of analytics?

    Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

    P.S.: Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

    What We’ll Be Talking About Next Time

    If for some reason, a company’s critical applications stop running, run incorrectly, or divulge private data to bad guys, there’s a good chance that the company is going to quickly have a new CIO. If only there was some way to make software more reliable so that CIO’s could spend their time focusing on the things that really matter…

    CIO Cloud Computing 101: Why Use The Cloud?

    Wednesday, July 29th, 2009

    By Dr. Jim Anderson

    CIOs Need To Make Sure That Cloud Computing Is Not Just A Fad

    CIOs Need To Make Sure That Cloud Computing Is Not Just A Fad

    Does anyone besides me remember the big Furby craze that swept the U.S. in the early ’90′s? People went crazy for these little plush dolls and they started collecting them in hopes that they would one day be valuable. Well, that never happened and a lot of people got stuck with expensive toys that they couldn’t get rid of. Is is  possible that the current cloud computing craze in IT could be another Furby fad that will fade away?

    What Kind Of Services Come In A Cloud?

    If a CIO can move beyond the hype, he/she needs to spend some time doing their homework in order to find out what kind of services a cloud could offer that their company could make use of. Neal Leavitt has spent some time studying cloud computing and has boiled cloud services down into four types of services:

    • Basic Services: this is not glamorous, but it may be the most popular type of service that a cloud environment can offer to your business. Basically simple Internet based services such as database functionality and capacity, middleware, and additional storage are used to supplement what your company already has.
    • IaaS: Buzz word alert – “Infrastructure As A Service”. This is when you are renting a complete computer (CPU, storage, bandwidth, etc.) that you access via the Internet. You would use this infrastructure to run your company’s applications on lock-stock-and-barrel.
    • PaaS: Platform-as-a-service – provides your firm with a development environment that your IT staff can use to create new applications for the rest of the company (and your customers) to use. This is computer plus development tools.
    • SaaS: Software-as-a-service – this is where you don’t care about what the software is running on, you just want to purchase access to the application. The most famous example of this is Salesforce.com’s CRM application.

    Why Bother With A Cloud?

    The Forrester research company has done some investigating and they now claim that most company’s data centers are using less than 50% of their total capacity. Despite the hype that is currently surrounding cloud computing, Leavitt has uncovered three very good reasons for looking into having your firm start to use cloud computing:

    1. Availability: interestingly enough, despite many firm’s misgivings about losing control over their IT equipment, there is a lot to be said to having a professional firm that has the deep pockets needed for redundant systems and tested disaster recovery plans run your IT infrastructure. If you work at a small or even a medium sized firm, this may be especially valuable to you.
    2. Integration Of Applications: sorry, we can’t do anything about those old apps that you are running. However, the new ones that are developed to run in the cloud will almost automatically be easy to integrate because they will use the suite of Web interface languages/tools  (SOAP, XML, etc.) that make this easy to do.
    3. Flexibility: unlike the majority of cell phone vendors in the U.S., currently most cloud computing service providers don’t require users to sign long term contracts that lock them in. This makes it easy to quickly get more cloud resources when your firm needs them.

    Final Thoughts

    It is all too easy for CIOs who are adverse to change to look at the current excitement over cloud computing and decide that it is yet another fad that will fade away in time. The reality is that cloud computing provides several different types of services that are useful to any IT department. This can’t be ignored.

    Additionally, successfully adding cloud computing resources to the company’s existing IT infrastructure will mean that a CIOs will have found a way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

    Questions For You

    How much of your existing IT infrastructure do you think that your firm is currently using – more or less than 50%? Which of the four types of cloud computing services would have the most immediate value to your company? Why? Leave me a comment and let me know what you are thinking.

    Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

    What We’ll Be Talking About Next Time

    Cloud computing is all the rage these days and everyone who is anyone is making plans to implement at least some flavor of it as soon as possible. It turns out that the decision to go with a cloud computing solution for your IT department might not be as simple as some would lead you to believe. There are challenges to successfully using a cloud and we need to talk about them…

    CIO Cloud Computing 101: Who Are The Players?

    Monday, July 27th, 2009
    CIOs Need To Understand Cloud Computing

    CIOs Need To Understand Cloud Computing

    One of the great things about working in the IT field is that whenever things start to get boring, we have the ability to create new buzzwords and make things interesting all over again. The arrival of “Cloud Computing” on the scene a couple of years ago showed that this cycle has not gone away. Maybe it would be worthwhile to take a step back and make sure that we’re all on the same page here – what is cloud computing and why should anyone care?

    The Many Flavors Of Cloud Computing

    Neal Leavitt has spent some time studying cloud computing and has some thoughts for us.  A quick definition of just what cloud computing is might be a good place for us to start. In olden days (3 years ago), if you wanted to run an application you pretty much had to go out, buy a server, plug it in, load up the software, connect it to a network and then you were in business. Cloud computing changes all of that.

    Now all you have to do is set up an account with a company who has already done all of the above steps. You can then load  your application onto their server(s) using the Internet to reach these servers and ta-da you are in business.

    There are three main “flavors” of cloud computing that users are employing currently:

    • Thin Clients: allows you to minimize the processing power / storage needed by the end user’s computer and do the “heavy lifting” on servers and storage that are stored elsewhere.
    • Grid Computing: allows computers that may be located in completely different locations to be connected together in order to form a single virtual computing system. An example of this would be specialized image processing computers that were linked to a massive image storage system for processing.
    • Utility Computing: this is cloud computing in its purest form – CPUs for hire. You pay for what you use and you can use as much as you need. This is a great solution for firms that have seasonal spikes in the amount of data that they have to process.

    Who Are The Cloud Computing Service Players?

    The list of cloud computing service providers is long and seems to be getting longer every day. Here’s a partial list with a number of names that you’ll probably recognize…

    Final Thoughts

    Ok, so clearly this is not the final thought on Cloud Computing. I’ve got a lot more to cover with you, but this is a good place to quit for now. Cloud Computing was treated as a bit of a novelty when it first showed up. I mean, who would trust unreliable links to remote computers to run critical corporate apps?

    Times have changed and the economics of Cloud Computing have also changed to make this a more attractive option. Every CIO needs to be thinking about how his / her IT shop is using computing resources right now and what role Cloud Computing could play in the future. Addressing this issue this will mean that CIOs will have found a way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

    Questions For You

    Have you spent any time thinking about using Cloud Computing yet? How long until you run out of room to add more servers to your company’s infrastructure? Have you calculated the total cost of ownership for the servers that you do have? Are your applications too critical to trust to a cloud? Leave me a comment and let me know what you are thinking.

    Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

    What We’ll Be Talking About Next Time

    Does anyone besides me remember the big Furby craze that swept the U.S. in the early ’90′s? People went crazy for these little plush dolls and they started collecting them in hopes that they would one day be valuable. Well, that never happened and a lot of people got stuck with expensive toys that they couldn’t get rid of. Is is  possible that the current cloud computing craze in IT could be another Furby fad that will fade away?