Posts Tagged ‘budget’

CIO vs. CFO: Who’s Going To Win This Battle?

Wednesday, February 9th, 2011
Image Credit The Company's CFO Is Going To Be Watching The CIO…

The Company's CFO Is Going To Be Watching The CIO…

When you become CIO you are going to discover one of the realities of IT life: you are not in complete control of the IT department. Rather, you are in charge of determining how to spend the money that the company allocates to IT. It turns out that how and how much money gets allocated is controlled by non other than the CFO. Are you ready for a corporate battle?

What’s In It For Me?

The CFO is always going to be looking over your shoulder when you become CIO. He / she will be trying to figure out what you are doing with the money that the company has allocated to you. This means that you’re going to have to do a good job.

One of the biggest issues that every CIO faces is dealing with your IT managers. While they may be excellent technical professionals, deep in their hearts they all want the same thing: more money to fund their team.

IT managers want more money so that their teams can do more. Their thinking is, perhaps rightly so, focused on only their team. As CIO you need to take the broader view: what’s best for the IT department and the company?

As CIO you are going to have to divide your limited IT budget into two groups: strategic and non-strategic spending. Everyone can probably agree on the strategic portion of the budget, it’s the non-strategic part that you need to be careful with.

Here you are going to have to establish what percentage of the overall IT budget you are going to be willing to allocate to non-strategic IT activities. Once you’ve determined how big the non-strategic pie is, you are going to have to split it among your managers in a fair way.

Once this is done, so that you don’t get caught up in daily low-level budgeting activities you need to delegate responsibility for spending it to your IT managers. The rules should be clear: follow your IT department technology standards and ask for permission when you want to buy entirely new systems.

It Takes A Department

Although you will eventually become CIO, I’m willing to bet that you don’t have any magical powers. What this means is that how best to allocate your limited IT budget among your different IT managers (which is what the CFO will be watching) needs to be done carefully.

Making your IT managers bring their proposed spending plans out into the open is the best way to inhibit IT silo building activities. A good way to accomplish this is to set up an IT department technology review board made up of IT department and finance department members who will review proposed projects.

The goal of such a committee will be very simple. They will evaluate proposed IT projects against the company’s stated objectives and attempt to determine if the project supports the objectives or is simply designed to build someone’s silo.

In IT we all like to buy the most powerful system available – and vendors always steer us towards them. However, another goal of the review committee that contains non-technical members would be to question just how much computing power is really needed in order to accomplish the task at hand.

What All Of This Means For You

Being a CIO is not all about new technologies and how best to solve business problems with them. Instead there is a lot of financial work that you will be responsible for and the company’s CIO is going to be breathing down your neck in order to make sure that you do a good job of spending the money that the company gives you.

In order to do a good job of this, you are going to have to control how your IT managers spend your money. One way to do this is to separate strategic from non-strategic IT spending. Allocate non-strategic budget fairly and then create a committee made of IT and finance staff to watch over how it gets spent.

No CIO looks forward to the effort that is involved in doing a good job of obtaining and spending your IT budget. However, if you can prevent IT silos from being built and instead make sure that the company’s objectives are being met by the IT department then you’ll quickly become the CFO’s best friend.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: What do you think is the best way to choose who will be on the IT budget review committee?

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What We’ll Be Talking About Next Time

So at a high level, we all know that a CIO can add value to how a company is run. We know that by managing the IT department and motivating the IT staff, the CIO can keep the email system up and the network running. However, that’s not good enough. How can the CIO really transform the company? What does he / she need to do to make a difference? Turns out that over at Ascend One, they know the answer to this question…

Protecting Company Data Is How CIOs Can Make Friends With CFOs

Wednesday, July 1st, 2009

Securing A Company's Data Provides CIOs With An Opportunity To Work With The CFOData Security. There I said it. It sorta lays there like a big lump of coal and everyone in the company stands around looking at it wondering who’s responsibility it is to do something about it. Nobody, including CIOs really wants to touch it for one very simple reason: it’s a losing proposition.

How To Make Friends With Your CFO

Data security, despite being big, heavy, and ugly, always seems to end up in the CIOs lap. Since you really can’t do anything to prevent this, it sure looks like this is  a great opportunity to try to turn a liability into an asset. Ericka Chickowski over at Baseline magazine has taken a look at this issue and come up with some interesting ways to help CIOs work more closely with CFOs. It all starts with compliance. Now compliance is just about as exciting as security; however, firms are willing to spend the big bucks on making sure that they are compliant because they know that there are potentially some big financial penalties if they don’t. It is the clever CIO that sits down with his / her CFO and explains that the company’s data security program can be thought of as an extension of its compliance program. What this means is that you don’t really need a separate program and your costs should be much lower. What CFO wouldn’t be interested in hearing that?

Get Your Priorities In Order

One of the things that the CIO can learn from the compliance side of the house is that a critical first step is to make sure that you prioritize the company data that you are going to be protecting. All data is not created equal! What’s interesting here is that the importance of any single piece of information is based on two things: its value to the company and its role in keeping the company compliant. If your firm was a hospital, then clearly an electronic patient record would fall into the “top priority” bucket .

Act On Your Priorities – Not Necessarily Your Compliance

The level of protection that the IT department needs to surround a given piece of information with will depend on the result of this prioritization. I hope that you realize that this is just a fancy way of saying that there is some company data that you DON’T have to protect (or at least not very much). Just about now you’d expect me to say that you should always go all out to protect ALL of your company data that is involved in a compliance program. But I’m not going to do that. Chickowski points out that not all regulations are created equal. In fact,  some have fairly weak “teeth”. These are all things that the CIO and the CFO need to understand as they create a data protection plan / compliance program for the company. Spend those limited budget bucks to make sure that the important data is secure and then do what you can for the rest

Final Thoughts

Within the company, the CFO ALWAYS wields more power than the CIO – money talks. Folding a company’s data security program into its compliance program is a great way for a CIO to work closely with the CFO and end up saving the firm money (always a good thing) and ensuring that it is both compliant and its data is secure. In addition to providing a CIO with a reason to talk to the CFO that doesn’t involve begging for more money, an agreement about securing the company’s data can allow CIOs to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

Questions For You

Does your company have separate compliance and data security programs? Does your CIO talk with the CFO about how best to secure the firm’s data? Do you prioritize your data or is it all treated as being at the same level of importance? Leave me a comment and let me know what you are thinking. Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

What We’ll Be Talking About Next Time

The role of a CIO is to find ways to apply IT to enable the rest of the company to grow quicker, move faster, and do more. As part of this task a CIO needs to take steps to ensure that nothing happens that would prevent this from happening. This side of the job is not nearly as glamorous; however, it is at least as critical. What can a CIO do to ensure that nothing bad happens to a firm’s IT systems?

What CIOs Need To Know About Performance Management

Monday, April 13th, 2009
Companies Don't Need Business Intelligence Without Performance Management

Companies Don't Need Business Intelligence Without Performance Management

Unless you’ve been asleep for the past couple of years, you’ve probably had a chance to read about the Business Intelligence (BI) fad that seem to have taken over the IT market.

The basic idea is pretty simple: use an application to crunch all of that complicated data that you’ve been gathering and present a simple dashboard to the CEO or whomever is making decisions. If the light on the dashboard is green, then the business is doing well. If its red, then he / she needs to make some changes. As with all such things in life, cool tools often turn out to have a downside.

It turns out that BI tools and the reports that they generate are IT centric. This means that the rest of the company agrees that they look cool, but they don’t find them as useful as we would like them to. It turns out that what they’d really like to have is performance management (PM) tools.

Performance management is defined by business needs and it provides the business’ decision makers with the data that they require in order to make the right moves in order to execute the business’ strategy.

PM shows up in a bunch of different places inside of the company. You’ll see it in the budgeting & financial processes (there it’s called “corporate” or “financial” PM). You can also find it on the operational side of the house. This is where BI is used to get more insights into supply chains, sales, customer service, etc.

I guess the easiest way to communicate the difference is to point out that BI is often about dashboards and scorecards. BI has been based on things that can be collected and measured. Where PM differs, is that it’s based on where the company WANTS to go.

This means that PM tools have to be created by consolidating  disparate data that is often stored in planning / budgeting spreadsheets. Then these planning activities and strategies then need to be transformed by both the business and IT into scorecards and key performance indicators (KPI).

The thing that sets PM apart from BI is that the information that IT collects to support a PM process is tied to a model or a framework for measuring performance. In finance, this model is the company’s budget. However, once you move outside of finance then IT and the business need to work together to create a budget that they can both live with.

Does your company currently use BI tools? Are they useful or are they just a set of pretty dashboards that sit around? Do you make use of performance management? Does your IT department work with the business to create performance management processes? Leave me a comment and let me know what you are thinking.

Secrets Revealed: How To Get The Most From Your IT $$$

Wednesday, March 4th, 2009

How To Get The Most Out Of Your IT Budget

How To Get The Most Out Of Your IT Budget

Every firm spends loads of money on IT, why do only some (Walmart, FedEx) get a clear advantage from the money that they spend? A team of researchers lead by Dr. Gautam Ray talked with 104 insurance firms in order to get to the bottom of this question.

Here’s what they found: the key to getting the most out of your IT investment is to make sure that you have what they call shared IT-Business understanding. This means that business line managers and IT managers have to have shared domain knowledge and a common understanding about a specific business process and how IT can help make things better.

This shared IT-Business knowledge can’t be bought. It develops over time. Firms that have this knowledge are able to achieve superior customer service performance even though the IT tools that they are using are also available to their competition.

The study also showed that technical IT skills by themselves don’t really provide any distinctive advantage (sorry that you worked so hard to get that certification). Oh, and more IT spending does nothing to boost customer service performance.

In the end it comes down to not how much you spend on IT, but rather how your IT resources are deployed in a manner that best meets your firm’s needs. This is how IT provides a true competitive advantage.

Has your spending on IT been going up? Do you measure the benefit that you get from your IT spending? Do you feel that you have good IT-business knowledge being shared in your firm? If so, how was it developed? Leave me a comment and let me know what you are thinking.

Secrets Revealed: Where Is All Of That IT $$$ Going?

Monday, March 2nd, 2009
Where Is All The Money That We Spend On IT Going?

Where Is All The Money That We Spend On IT Going?

Where’s the money going? Everyone knows that spending on IT departments and projects has been going through the roof for the last 10 years or so. Umm, does anyone know if the company has been getting any benefit from all of this increased spending?

Blame all of this discussion on Nicholas Carr‘s article “IT Doesn’t Matter Any More” in the Harvard Business Review back in 2003 in which he pointed out that IT resources and knowledge have become a commodity so no long term advantage can be provided by them.

Ouch! So how does this all play out? There are three points to consider:

  1. A firm can gain a competitive advantage if it has valuable, rare, and costly to imitate IT resources.
  2. If your IT resources are not all that special, but if you use them to realize the full potential of non-IT valuable, rare, and costly resources then you can have a source of competitive advantage.
  3. In the best case, if you have valuable, rare, and costly to imitate IT resources and you use them to realize the potential of non-IT valuable, rare, and costly resources then you really have source of competitive advantage.

Take that Mr. Carr!

But wait a minute, every firm spends loads of money on IT, why do only some (Walmart, FedEx) get a clear advantage from the money that they spend? A team of researchers lead by Dr. Gautam Ray talked with 104 insurance firms in order to get to the bottom of this question.

But I’m out of space this time, so we’ll have to discover what Dr. Ray’s team found out next time…

Has your spending on IT been going up? Do you measure the benefit that you get from your IT spending? Do you feel that you have good IT-business knowledge being shared in your firm? If so, how was it developed? Leave me a comment and let me know what you are thinking.