Posts Tagged ‘business skills’

Is It Time To Say Goodbye To The CIO?

Wednesday, January 27th, 2010
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Do You Really Know What Position You Ultimately Want To Get Promoted To?

Do You Really Know What Position You Ultimately Want To Get Promoted To?

So you want to be a CIO someday. Great. However, there may be a bit of a problem with your goal — the position of CIO may be going away. In fact, in about 10 years or so (is that when you are planning on seizing the reigns of IT control?) the position may look completely different from how it looks today. Hmm, a moving target. Maybe we should talk with some current CIOs to find out just what’s going on here…

Do CIOs Still Need To Have Business Skills?

Over at CIO Insight magazine they just got done doing their annual survey of CIOs. The results were, to say the least, eye-opening. The answer to the most asked question about the need for CIOs to have business skills is still a definite YES.

Current CIOs report that they are acting as much as business leaders as technology leaders. The days in which a CIO could lost himself / herself in the world of IT and be left alone appear to be long gone.

There is a bit of a double standard going one here however. CIOs are reporting that although they are being asked to implement programs that will result in fundamental business improvements, the position of CIO is still being pushed back to the second tier of senior management.

What Skills Do CIOs Need To Have Today?

With all of this talk of business skills, won’t CIOs need to have solid technical knowledge going forward? The answer appears to be yes, but. CIOs are saying that the job skills that they use most include finance, business process modeling, written and spoken communications, and just a bit of sales and marketing skills. I sure didn’t see servers, bandwidth, application security, or API knowledge anywhere on that list.

In fact, CIOs are reporting that the folks who are currently getting hired into IT positions have, can you believe it, even less business knowledge than people did just two years ago. This is quickly going to cause a problem: there are going to be very few qualified candidates to become CIO over the next few years. Can anyone say “opportunity”?

Skills That CIO-Wanna Bes Need To Be Working On

You might be asking yourself, so what skills do I need to be working on to take advantage of the need for business savvy CIO candidates that will be coming in the future?

The list is actually fairly short. To start with, you need to have very good public speaking skills and the leadership skills that will be required to implement what you talk about. A detailed understanding of the business that you are working for (like how they REALLY make their money) and a solid understanding of corporate finance.

There is, of course, more to this list. Once you’ve mastered the basics, then you’ll have to keep adding skills. Today’s CIOs report that you’ll also need to know how to master the strategic use of information, how to lead enterprise-wide changes, perform business model innovation, and improve business processes.

What All Of This Means For You

The report from today’s CIOs is not all good. It sure looks like CIOs are currently being treated as second-class citizens in the C-suite. However, as we all know, IT is not going away and it sure is not getting any less important. I’m thinking that CIOs are actually going to become more important over time.

CIOs are reporting that although business skills are becoming an even more important part of the set of tools that a CIO needs to have, fewer and fewer IT hires are coming with these skills. Clearly this is opening the door for those who dream of someday becoming the CIO.

Although it looks like you might have a shot at the top spot, it’s not going to be handed to you. You’re going to have to work at it. We’ve laid out the skills that you need to develop. Not go out there and get ready for the day that they call your name to become the firm’s next CIO…!

Do you think that the position of CIO will still exist in 10 years?

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What We’ll Be Talking About Next Time

Forget the whole alignment thing, is it possible that a CIO’s behavior is the root of the problem that the IT side of the house and the business side of the house have never been able to get along? Could it be that this is the secret as to why there has always been such a gap between these groups?

5 Things That CIOs Need To Stop Doing

Monday, June 15th, 2009

CIOs Need To Stop Doing Things That Hold The Company Back

CIOs Need To Stop Doing Things That Hold The Company Back

I firmly believe that the reason that any firm has a CIO is so that they have someone who can drive the company’s IT department to provide services and support that will enable the rest of the business to grow faster. It really is that simple – if you can leverage your IT department to support what the business is trying to do, then you’ll be more successful. Of course, this only works if the CIO is doing his / her job

First You Need Respect

Bob Evans (no, not the breakfast sausage Bob Evans) over at InformationWeek has been thinking about why, of all of a company’s senior leadership, CIOs seem to be the ones who get the least amount of respect.

His conclusions are that the world at large believes that CIOs lack the business skills that are needed in order to have a seat at a company’s strategy steering table. It doesn’t help that all too often CIOs tend to talk using technology terms that seem to go right over the heads of the rest of the business.

If CIOs are to take the reins of the IT department and turn it into the engine that allows the rest of the company to move faster, then there are 5 things that they need to STOP doing.

#1: Stop Avoiding Customers

In order to provide the firm with the tools and services that it needs to meet the needs of its current and potential customers, CIOs need to be spending time meeting with customers. It’s all too easy to become focused on internal issues, cost cutting, and staffing challenges. Get out and talk to customers in order to find out what you REALLY need to be doing to support the company.

#2: Stop Avoiding Change

It is all too easy for an incoming CIO to adopt the “if it’s not broke, don’t fix it” mentality. However, even as you read this the world is being changed by the arrival of Twitter, the long rumored Apple tablet PC, etc. Changes of this magnitude mean that everything must be constantly reconsidered by the CIO in order to find ways to allow the company to move faster and perform better.

#3: Stop Doing Projects Based On “Gut Feel”

Microsoft is getting ready to come out with a new operating system. Should the firm upgrade all of its PCs? Good question. The answer lies in another question: how would upgrading those PCs help the company achieve its business goals? Could the money be spent on something else that would do a better job of achieving those goals? It’s the ability to justify projects based on solid business reasons and not “gut feel” that has been missing from the way that CIOs have been doing business.

#4: Stop Spending So Much On Support

We’re not just talking about money here, we’re also talking about time. Everyone seems to be hung up on the 80/20 rule when it comes to support / new business. Over at HP they’ve found a way to do it, so why can’t everyone else?

#5: Stop Supporting Stereotypes Of CIOs

Evans points out that both at the online version of CIO magazine as well as over at Fortune magazine, disparaging things have been said about the role that CIOs play in firms. CIOs need to stand up and push back – as long as reporters and press are allowed to push them around, they will. CIOs need to start to publicize the fact that their departments are powerful enablers that the firm desperately needs in order to stay ahead of the pack.

Final Thoughts

No senior leadership position is easy to perform these days. However, CIOs have the double burden of having to stay in front of a rapidly changing technological wave as well as being intimately connected to what’s going on in the firm’s business. This can be done; however, in order to be successful, CIOs need to stop doing things that produce more harm than good.

Questions For You

How often does your CIO meet with customers: once a week, once a month, or once in a blue moon? Does your CIO talk about change or does he/she actually cause it to happen? Does your CIO have the ability to turn off the technology talk and turn on the business talk? Leave me a comment and let me know what you are thinking.

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         The Accidental Successful CIO Blog is updated.

Coming Up Next Time

The role of a  CIO in any organization is to find ways to enable the company to be more successful. Underlying all of these different ways to assist the business there is one area that every CIO must master first: providing great internal communications. An opportunity to radically transform how a firm’s employees communicate has arrived and it’s time for CIOs to step up and lead the charge…