Posts Tagged ‘career’

A Mentor Network Is What You Need To Become A CIO

Wednesday, September 23rd, 2009
CIOs Need Mentors To Be Successful   (c) - 2008

CIOs Need Mentors To Be Successful (c) - 2008

I’ve got a quick question for you: what is the next step in your career? What do you want to get promoted to? In fact, as long as we are talking about that, what comes after THAT promotion? If you want to become a CIO, then career ladder generally goes: IT worker, manager, director, executive director, CIO. Got a plan on how you are going to get to that next step?

The Problem With Career Mentors

It used to be that what you needed in order to climb out of an IT postition was a mentor - someone who would take you under their wing and guide you during your career. Bad news – those days are long gone.

It wasn’t that there was anything wrong with the old way, it’s just that the world started to move faster. Nowadays nobody stays in a given position long enough to act as a mentor to you for any reasonable length of time. Even if they did, they are probably too busy to spend enough time with you keeping your career on track.

The old way of picking a mentor and having them work with you over time to shape and guide your career is gone – things move too fast and change too often to allow this to work any more. Instead, you need to discover how to create networks of mentors that they can use to provide the career guidance that you will need over the years.

If you thought the old way was tough, just wait until you try to figure out how to do things using the new way!

The New Way Of Managing Your Career

Dr. Dawn Chandler (CA Polytech State University), Dr. Douglas Hall (Boston University) and Dr. Kathy Kram (Boston University) have spent some time looking into this problem with the modern workplace and they’ve got some ideas about how we can fix things.

Since there is really no way for you to get a single individual to agree to act as your mentor for the 40-45 years that your IT career is going to last, instead you are going to have take a different approach. You are going to have to create a network of mentors that you can use to accomplish what you need to get done.

Oh, there is one small problem with this clever solution: most of us are not all that good at creating a mentor network like this let alone trying to maintain it. It looks like you are going to need some suggestions on how best to do this.

Building And Maintaining A Mentor Network

One of the first things that you are going to have to realize about building your mentor network is that the people that you are going to ask to be a part of your network will not all be the same. This means that you are going to have develop a special set of skills in order to be able to (1) find them, and (2) create relationships with them that will make them want to mentor you.

Here is what you are going to have to do in order to create a mentoring network that will help your IT career move to the next level:

  • Talk, Talk,Talk - you are going to have to be willing to take the initiative and reach out to those people that you want to be a part of your mentoring network – they aren’t going to contact you. Once you’ve contacted them the first time, then you are going to have to work at maintaining contact with them so that they don’t forget about you.
  • Be Sensitive – Not everyone that you talk to is going to want to be your mentor. It’s going to be up to you to take the time to pick up on the message that they are sending your way. Few people will actually come out and say “no”, so it’s up to you to detect those folks who would like to decline the opportunity.
  • It’s The Takeoff That Counts – when you’ve found someone who is willing to be a member of your mentor network, then you’ve got to be willing to make an extra effort to make sure that your initial interactions with that person go very well. They will set tone for the rest of your relationship. Show up early for meetings, follow up quickly on actions, and pay attention when they are talking.
  • Be Prepared – make sure that you get ready for every meeting with someone who is in your mentor network. Research what you want to ask them, make sure that you can show that you are making progress in your career, and come prepared to ask questions about challenges that you are currently facing.
  • Information Is The Key – you need to be willing to share information with your mentoring network. This does not mean that you have to tell them all the details about what you had for breakfast today, but rather that you be willing to lay out your current challenges and failures that you’ve had – you know, stuff that can be hard to talk about.
  • It’s A Two-Way Street – if someone agrees to be a part of your mentoring network, then you have agreed to do your best to help them out also. This means that you have a responsibility to help your mentors out whenever you have an opportunity to do so. This can be as simple as passing on information that you run across to actually doing work for them.
  • Be A Nice Person – Nobody want to work with a jerk and they certainly don’t want to mentor one. No matter what kind of day you’ve had, always be on your best behavior when you interact with a member of your mentor network.
  • Be Positive – how you choose to view the world is a key part of how others see you. If you have a positive attitude you will naturally attract people to your mentor network and you’ll be able to keep them there. If you’ve got a negative attitude, then nobody is going to want to lend you a helping hand.

Final Thoughts

As a member of an IT department, you are undoubtedly busy. However, it turns out that you have yet another job on top of your “day job” – managing your career. You can’t do this by yourself and so you’re going to need to have someone guide you – a mentor network.

Creating and maintaining a mentor network is no easy task. However, if you go about doing it in the right way it can become a powerful force that will cause your career to shoot ahead and make sure that you don’t get left behind.

CIOs (and those who want to become a CIO) who are able to build and maintain a good network of mentors will boost their careers and by doing so will have found a way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

What We’ll Be Talking About Next Time

Why did you decide to go to work in the IT field? I can really only speak for myself, but there was a bit of glamour to the IT field when I entered it. Everything seemed to be so shiny and new and change was happening so fast that you just knew that this was going to be “the place” to be in order to have a great career. Is that still true or has something fundamental changed about our profession?

Google’s Staffing Problems Have Much To Teach CIOs

Wednesday, June 24th, 2009

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

If you could be running the IT department for any company out there right now, which one would it be? A lot of us would say Google – everything that we’ve read and heard about the company makes it seem like a great place to work. However, it turns out that even Google is not immune to IT staff problems…

Google’s Staffing Problem

Google is in the middle of what is often called a “brain drain” – some of its best and brightest workers are leaving the firm to go join other companies. In the past few weeks they’ve lost Tim Armstrong who was their advertising sales boss and they’ve lost David Rosenblatt who was in charge of their display advertising. Oh, and they are losing their top engineers to Twitter and Facebook

What’s Google Going To Do?

Google’s plan to try to stem this exodus of talent is a typical Google solution – they’re going to try and solve it by crunching numbers. Unlike many IT firms, Google has both the data and the processing power to attempt this.

Google plans on using data that they’ve collected from surveys and peer reviews in order to discover which of its employees feel underused. This may sound a little far fetched, but Edward Lawler who works at the University of Southern California says that eventually all companies will be approaching HR issues this way.

What’s Gone Wrong At Google?

Using algorithms to find unsatisfied workers is clever and all that, but clearly there is something else going on here. Interviews with former Google employees reveal some interesting things about the day-to-day practical realities of working in this high-tech Shangri-La.

Former employees reveal that people are leaving because many employees don’t feel that their efforts will make the same amount of impact as the company matures from its startup days. Compounding the problem is the fact that Google does not appear to provide much in the way of formal career planning. Often these tasks would be addressed by a company’s Human Resources (HR) department, but it appears as though Google’s HR department is viewed by many as being quite impersonal.

So What Should Google Be Doing?

As amazing as it may seem, the answer to Google’s problems is actually very simple – hard to implement, but simple to describe. What they need to do is to put their customer first. By clearly communicating to the entire company that Google exists to serve their customers, a great deal of other staffing problems will fade away.

Final Thoughts

One of Google’s biggest problems is that they have not found a way to keep their employees engaged. This isn’t surprising because Google dominates its market and so it doesn’t have any big competitors to use as a rallying cry.

Making its customers first would allow Google to focus its staff on a single goal that would extend throughout the company All of a sudden every employee would have a way to measure the value of his/her work. Once again, this wouldn’t necessarily be easy to do, but it’s the right thing to do. If you can figure out how to do this with your IT department then you will have found another way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

Questions For You

Do you think that Google’s algorithm will be able to identify those employees who might leave? Do you think that it will make mistakes? Do you think that this type of algorithm would work at your company? Do you think a customer focus would solve Google’s staffing issues? Leave me a comment and let me know what you are thinking.

Click here to get automatic updates when
The Accidental Successful CIO Blog is updated.

What We’ll Be Talking About Next Time

Didn’t we solve that whole outsourcing thing years ago? Specifically aren’t the IT and the Finance departments on the same page when it comes to not only IF we should outsource some of the IT work, but also HOW it should be outsourced? If this is true, than what does the Satyam scandle mean for your IT / Finance relationship?

Women In IT: What’s The Current Score?

Monday, May 18th, 2009

Women Are Making Progress In IT, But There Is Still Work To Be Done

Women Are Making Progress In IT, But There Is Still Work To Be Done

How many women work in your IT department? Is your CIO a woman? The answer to the first question is probably “not that many“, and the answer to the second is all too often “no“. We’ve been aware that this is an issue for awhile, how are we doing on addressing it?

How Do Women Feel About Working In IT?

One of the best places to start when we are trying to figure out where things currently stand, is to ask the women who are currently working in IT how it’s going. Rob Preston over at InformationWeek did some data collection and he discovered a study on this topic that was released by a women’s professional organization called Catalyst.

The study revealed that women working in the IT field were basically satisfied with both their jobs and where they worked. However, there are still big issues when it comes to how they interact with their bosses, how fair they think decision making is, and how much of an opportunity they have to participate in planning.

How Many Female CIOs Do We Have?

We’ve got more today than we had 5 years ago; however, there are only about 75 female CIOs in InformationWeek’s top 500 companies (that comes out to be about 15%). This list includes:

  • Kathy Owen – Unum
  • Marina Levinson – NetApp
  • Beth Perlman – Constellation Energy
  • Leslie Jones – Motorola

There’s been improvement, but there is still a long way to go.

What Tech Companies Do A Good Job Of Promoting Women?

This is where the rubber meets the road. Any company can talk a good line about how much they support diversity; however, promoting someone into the senior management ranks means that you think that they have the best chance of driving revenue. Here’s how the familiar tech names stack up:

  • HP – 21% of senior executives are women
  • Oracle – 18%
  • IBM – 13%
  • Google – 13%
  • Cisco – 11%
  • Microsoft – 11%
  • Dell – 0%

Oh my – did you see that Dell number? There is no excuse for that – women make up too much of the total IT workforce today for any company to be that unbalanced.

The Next Steps

So should IT departments start to institute mandatory gender based promotions so that 51% of their senior staff are female? No, that’s not the correct solution. In the end, what we all want is the best people leading the company independent of gender.

IT may always be just a bit “male heavy” because of the nature of the beast. However, for any company to succeed, you need to make sure that everyone has a chance at the top spots and you need to make sure that you have a bench of capable employees that is made up of all genders. That’s the secret to real long-term success.

Does your IT department have a balanced number of men and women leading it? Do you feel that women have an equal shot at senior management positions? What does your firm do to prepare workers to become senior managers? Leave me a comment and let me know what you are thinking.

What 2008 Meant For IT – And Your Career

Monday, January 12th, 2009
2008 Is Now History, But Its Impact On Your Career Will Last

2008 Is Now History, But Its Impact On Your Career Will Last

So 2008 is now done and finished. You can clear off your desk, add a couple of “2008 stuff” files to your folders and consider the year to be all wrapped up. Well, not exactly.

What happened in IT during 2008 lays the foundation for what is going to happen in IT during 2009. Sure, considering how the global economy tanked during 2008, we’d like to be all done and finished with it, but that would be a mistake.

The trick here is to sift through everything that happened over the past year and try to figure out what is going to matter for the upcoming year. It can be a challenge to remember each and every event that occurred during the past 12 months.

That’s why I’m thankful that the staff over at eWeek magazine have done all of the heavy lifting for me on this on. Having sorted through their list of what happened during the past year, here is my list of what IT events you need to remember from 2008:

  1. The Global Financial Meltdown: Ok, so this is an easy one to pick – it started to affected all of IT last year and the pain is going to extend into this year. The good news is that IT has become such an important part of how a business is run that its budget can’t be shrunk too far – but growing the IT budget will be more iffy.
  2. Time To Get “Cloud-y”: 2008 was the year that the discussion around how best to use on-demand off-site computing resources really started to get lively. Yes, there are still a lot of unanswered questions that revolve around reliability and security; however, this is clearly a service who’s time has come – now we just need to figure out how best to make use of it.
  3. Microsoft Goes A-Hunting: We saw Microsoft make a whopper of a bid for Yahoo, saw Google step in and strike a deal with Yahoo, and saw Microsoft go slinking off unsatisfied into the night. Microsoft is not done yet and Yahoo is now a hurt and wounded beast with a depressed stock price. There are more chapters to this story to be played out during 2009…
  4. Let’s Go Mobile: Thanks to the incredible functionality provided by the iPhone, the G1, and the Blackberry Storm, laptop functionality is slowly but surely being supplemented by smart phones. This now means that access, data retention, and security issues that had been there all along will now burst onto the front burner during 2009.
  5. Wireless Broadband Is Coming: It’s not here yet, but so much money has been spent on acquiring expensive bandwidth that services can’t be too far away. Verizon Wireless bought up a bunch of 700 MHz bandwidth and Sprint / Clearwire rolled out the first site for their WiMax service. This is going to be a game changer, we just don’t quite know how yet…
  6. Virtual Everything: Moving from real servers to virtual servers continues as data center floorspace issues and the arrival of “green” computing makes this even more attractive. Can the virtual desktop be that far behind?
  7. Brower Wars, Part II: Who woulda thunk it? Once again we find ourselves in the middle of a browser war with three major contenders: IE (of course), Firefox, and (surprise!) Chrome. Google’s entry into this space caught some by surprise. However, their new browser has caught on in some circles and we’ll have to wait and see what web based applications follow on that will make use of it’s unique features.

Whew – there’s more, but this is all that I have time for. As the Chinese curse goes “May you live in interesting times…”, 2008 is clear proof that we are living in the most interesting of IT times…

So what do you think of my list? Did I leave anything off that you think is going to be a big deal in 2009? Are there any items on my list that you think will just fade away as we go into 2009? Leave me a comment and let me know what you are thinking.

Need Some Help With Self-Promotion At Work?

Friday, November 21st, 2008
In Order To Be Successful, You Need To Know How To Promote Yourself

In Order To Be Successful, You Need To Know How To Promote Yourself

It’s just a little bit off-topic, but Meridith Levinson over at CIO.com just interviewed me as a part of an article that she wrote titled Self-Promotion at Work: 8 Tips for Shy People.

In these times of economic uncertainty, these tips might be just what the Doctor ordered for your career. Check the article out and let me know what you think about it.