Posts Tagged ‘career’

Time’s Running Out For You To…

Sunday, August 8th, 2010
Time Is Running Out To Sign Up For The Accidental Successful CIO Newsletter

Time Is Running Out To Sign Up For The Accidental Successful CIO Newsletter

I’ve been telling you about The Accidental Successful CIO newsletter for awhile now, have you signed up? If you have, then good news — you’ll get the first edition on Tuesday.

If not, then what’s holding you back? The dang thing is free so it sure can’t be a cost issue. Look, there are 50 different skills that you need to have if you want to have any chance of becoming (or staying) CIO some day. The newsletter is where we’ll talk about each of these skills and how you can master them.

Unless you are the luckiest person in the world and are currently enrolled in a CIO training class as you read these words, then you’d better do something if you want becoming CIO to be more than just a pipe dream.

You are reading these words now — click on the link below and sign up for the newsletter…!

Free subscriptions to The Accidental Successful CIO Newsletter are now available. Learn what you need to know to do the job. Subscribe now: Click Here!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills


CIOs Need To Use Lessons Learned During The Dot-Com Crash To Do Well Now

Wednesday, June 23rd, 2010
Image Credit
Cisco Has Some Lessons For How CIOs Need To Exit The Recession

Cisco Has Some Lessons For How CIOs Need To Exit The Recession

When you become a CIO, you will have the chance to be leading the IT department when the next global recession hits. I don’t care if you’ve got a list of Cisco technical certifications as long as your arm after your title and the fanciest MBA degree available, there’s no training for how to deal with this. Good news: the folks over at Cisco are in the process of blazing a trail that will show CIOs how to deal with this type of situation.

What Cisco Did During The Dot-Com Disaster

Everyone knows that Cisco is a huge company that is now and has been quite successful. What we’re interested in is how they’ve been able to survive the past two dramatic industry recessions – the dot.com event and the 2009-2009 global recession.

The fact that they made it through the dot.com technology downturn means that Cisco came into the most recent downturn with a lot of experience. It’s what they did back then that can help CIOs figure out what they need to be doing today.

Back in 2001, Cisco’s leadership made the difficult decisions early on. In March of 2001 they decided to roll off 18% of their workforce. Because they made such a big cut early on, Cisco didn’t have to make any additional cuts during the entire dot.com crash. There’s something for CIOs to learn from this.

When the dot.com crash had passed through its darkest days and a small glimmer of a recovery started to become visible, Cisco got aggressive. What they did was to start to make investments in new businesses that they thought would be significant markets.

Although as CIO you might not be buying up other companies, the idea of starting early on projects that are going to make the company stronger as you come out of the recession is something that can make or break your CIO career.

What Cisco Is Doing At The End Of The Current Recession

Cisco says that the #1 thing that they learned from the dot.com downturn that they are applying today is that they need to move quickly. They say that back then they spent too much time looking at how dismal the current market was and not enough time looking forward at how the market was going to be in the future.

For CIOs this is a key piece of advice. Since you’ll be rubbing shoulders with the CEO and CFO in your CIO position, you’ll be getting a lot of negative vibes during the recession. It will be your job as the company’s technology leader to rise above the doom & gloom and set your sights on what’s coming your way once the recession is over.

There are tactical things that you’ll be able to do also. Hopefully it goes without saying that if you are able to keep your IT team together, then having an experienced team on board will make getting through a recession that much easier. At Cisco they’ve been able to keep 45 of the 65 executives who were with the company during the dot com days still on board.

Additionally, freezing hiring early on will make it that much easier in the event that you need to do some downsizing – there will be fewer heads that need to be cut.

What All Of This Means For You

If the world was perfect, then when you became CIO the company would have nothing but smooth sailing ahead of it. Clearly this is not the world that we live in.

There will be another recession and with a little luck you’ll be a CIO by then. In order to make it out of the recession stronger than when you went into it, you’re going to need to take action. This means doing the right size downsizing and knowing when to start the projects that will position the company to be successful when the recession is over.

It is possible to hold on to your CIO job even when the global economy is not doing well. The folks over at Cisco seem to have come up with an approach that CIOs would be well advised to follow!

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills

Question For You: Do you think that laying off large amounts of your IT staff just once early on is better or worse than multiple smaller cuts over time?

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

What We’ll Be Talking About Next Time

What if software was free? Every CIO has to stop and ask themselves this question every once in awhile. With the cost of ERP and database systems constantly increasing, software costs can quickly become a significant expense for any IT department. The “Open Source” software movement, born in the days when Napster was giving away commercial music for free, is one way the IT departments can get high quality software for free. But should they?

CIOs have a difficult decision to make when it comes to using open source software: do they risk using software with no formal support in order to cut IT costs

Just For You: The Accidental Successful CIO Newsletter

Friday, June 11th, 2010

Subscribe to The Accidental Successful CIO Newsletter

Subscribe to The Accidental Successful CIO Newsletter

It is with a great deal of pride that I am finally able to announce that free subscriptions to The Accidental Successful CIO Newsletter are now available!

Subscribe to The Accidental Successful CIO Newsletter now: Click Here!

Why A Newsletter? Why Now?

You might be asking why I felt the need to create a newsletter – isn’t this blog enough? Well in all honesty, I thought that it was; however, a bunch of the 400+ folks who read the blog didn’t and they let me know about it.

For the past year or so I’ve been getting a steady stream of emails asking all sorts of questions about just exactly what steps you need to take if you want to develop the leadership skills that every successful CIO must have. Some were simple like “do I need an MBA?” (no), to the more difficult “what should a CIO’s career goal be?” (it depends). It’s pretty clear that most of us know what we want to achieve; however, we’re just not quite sure how to get there. Ultimately everyone seems to be looking for some solid career guidance – mentoring if you will.

That’s the purpose that motivated me to create the newsletter. In the blog we cover a wide range of topics – nothing’s off limits. The newsletter will have a laser-like focus on you and your plan to become a CIO. We’ll talk about the skills and tools that you’ll need in order to be successful, how best to manage your time in order to get the most important things done, etc. This is the kind of information that you desperately need to get your hands on, and now you can.

Subscribe to The Accidental Successful CIO Newsletter now: Click Here!

Do I Really Have Time To Read This?

Careful – if you never become the CIO, you’ll have plenty of time to read it. Think about how much training you’ve received this year so far – I’m betting not much. Your career is your responsibility, nobody else’s. No matter if you are a party of one or if you are supporting a family of 5, you need to keep improving your skills so that you be ready to step into the CIO spot when your time comes.

Take just a moment and click on the “Subscribe Now!” link. All I need is a name and an email address and you’ll be ready to get the first issue of The Accidental Successful CIO Newsletter. Because it’s the right thing for you to do…

Subscribe to The Accidental Successful CIO Newsletter now: Click Here!

A Mentor Network Is What You Need To Become A CIO

Wednesday, September 23rd, 2009
CIOs Need Mentors To Be Successful   (c) - 2008

CIOs Need Mentors To Be Successful (c) - 2008

I’ve got a quick question for you: what is the next step in your career? What do you want to get promoted to? In fact, as long as we are talking about that, what comes after THAT promotion? If you want to become a CIO, then career ladder generally goes: IT worker, manager, director, executive director, CIO. Got a plan on how you are going to get to that next step?

The Problem With Career Mentors

It used to be that what you needed in order to climb out of an IT postition was a mentor - someone who would take you under their wing and guide you during your career. Bad news – those days are long gone.

It wasn’t that there was anything wrong with the old way, it’s just that the world started to move faster. Nowadays nobody stays in a given position long enough to act as a mentor to you for any reasonable length of time. Even if they did, they are probably too busy to spend enough time with you keeping your career on track.

The old way of picking a mentor and having them work with you over time to shape and guide your career is gone – things move too fast and change too often to allow this to work any more. Instead, you need to discover how to create networks of mentors that they can use to provide the career guidance that you will need over the years.

If you thought the old way was tough, just wait until you try to figure out how to do things using the new way!

The New Way Of Managing Your Career

Dr. Dawn Chandler (CA Polytech State University), Dr. Douglas Hall (Boston University) and Dr. Kathy Kram (Boston University) have spent some time looking into this problem with the modern workplace and they’ve got some ideas about how we can fix things.

Since there is really no way for you to get a single individual to agree to act as your mentor for the 40-45 years that your IT career is going to last, instead you are going to have take a different approach. You are going to have to create a network of mentors that you can use to accomplish what you need to get done.

Oh, there is one small problem with this clever solution: most of us are not all that good at creating a mentor network like this let alone trying to maintain it. It looks like you are going to need some suggestions on how best to do this.

Building And Maintaining A Mentor Network

One of the first things that you are going to have to realize about building your mentor network is that the people that you are going to ask to be a part of your network will not all be the same. This means that you are going to have develop a special set of skills in order to be able to (1) find them, and (2) create relationships with them that will make them want to mentor you.

Here is what you are going to have to do in order to create a mentoring network that will help your IT career move to the next level:

  • Talk, Talk,Talk - you are going to have to be willing to take the initiative and reach out to those people that you want to be a part of your mentoring network – they aren’t going to contact you. Once you’ve contacted them the first time, then you are going to have to work at maintaining contact with them so that they don’t forget about you.
  • Be Sensitive – Not everyone that you talk to is going to want to be your mentor. It’s going to be up to you to take the time to pick up on the message that they are sending your way. Few people will actually come out and say “no”, so it’s up to you to detect those folks who would like to decline the opportunity.
  • It’s The Takeoff That Counts – when you’ve found someone who is willing to be a member of your mentor network, then you’ve got to be willing to make an extra effort to make sure that your initial interactions with that person go very well. They will set tone for the rest of your relationship. Show up early for meetings, follow up quickly on actions, and pay attention when they are talking.
  • Be Prepared – make sure that you get ready for every meeting with someone who is in your mentor network. Research what you want to ask them, make sure that you can show that you are making progress in your career, and come prepared to ask questions about challenges that you are currently facing.
  • Information Is The Key – you need to be willing to share information with your mentoring network. This does not mean that you have to tell them all the details about what you had for breakfast today, but rather that you be willing to lay out your current challenges and failures that you’ve had – you know, stuff that can be hard to talk about.
  • It’s A Two-Way Street – if someone agrees to be a part of your mentoring network, then you have agreed to do your best to help them out also. This means that you have a responsibility to help your mentors out whenever you have an opportunity to do so. This can be as simple as passing on information that you run across to actually doing work for them.
  • Be A Nice Person – Nobody want to work with a jerk and they certainly don’t want to mentor one. No matter what kind of day you’ve had, always be on your best behavior when you interact with a member of your mentor network.
  • Be Positive – how you choose to view the world is a key part of how others see you. If you have a positive attitude you will naturally attract people to your mentor network and you’ll be able to keep them there. If you’ve got a negative attitude, then nobody is going to want to lend you a helping hand.

Final Thoughts

As a member of an IT department, you are undoubtedly busy. However, it turns out that you have yet another job on top of your “day job” – managing your career. You can’t do this by yourself and so you’re going to need to have someone guide you – a mentor network.

Creating and maintaining a mentor network is no easy task. However, if you go about doing it in the right way it can become a powerful force that will cause your career to shoot ahead and make sure that you don’t get left behind.

CIOs (and those who want to become a CIO) who are able to build and maintain a good network of mentors will boost their careers and by doing so will have found a way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

Click here to get automatic updates when The Accidental Successful CIO Blog is updated.

What We’ll Be Talking About Next Time

Why did you decide to go to work in the IT field? I can really only speak for myself, but there was a bit of glamour to the IT field when I entered it. Everything seemed to be so shiny and new and change was happening so fast that you just knew that this was going to be “the place” to be in order to have a great career. Is that still true or has something fundamental changed about our profession?

Google’s Staffing Problems Have Much To Teach CIOs

Wednesday, June 24th, 2009

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

Google's Having A Common Staffing Problem - Will They Be Able To Fix It?

If you could be running the IT department for any company out there right now, which one would it be? A lot of us would say Google – everything that we’ve read and heard about the company makes it seem like a great place to work. However, it turns out that even Google is not immune to IT staff problems…

Google’s Staffing Problem

Google is in the middle of what is often called a “brain drain” – some of its best and brightest workers are leaving the firm to go join other companies. In the past few weeks they’ve lost Tim Armstrong who was their advertising sales boss and they’ve lost David Rosenblatt who was in charge of their display advertising. Oh, and they are losing their top engineers to Twitter and Facebook

What’s Google Going To Do?

Google’s plan to try to stem this exodus of talent is a typical Google solution – they’re going to try and solve it by crunching numbers. Unlike many IT firms, Google has both the data and the processing power to attempt this.

Google plans on using data that they’ve collected from surveys and peer reviews in order to discover which of its employees feel underused. This may sound a little far fetched, but Edward Lawler who works at the University of Southern California says that eventually all companies will be approaching HR issues this way.

What’s Gone Wrong At Google?

Using algorithms to find unsatisfied workers is clever and all that, but clearly there is something else going on here. Interviews with former Google employees reveal some interesting things about the day-to-day practical realities of working in this high-tech Shangri-La.

Former employees reveal that people are leaving because many employees don’t feel that their efforts will make the same amount of impact as the company matures from its startup days. Compounding the problem is the fact that Google does not appear to provide much in the way of formal career planning. Often these tasks would be addressed by a company’s Human Resources (HR) department, but it appears as though Google’s HR department is viewed by many as being quite impersonal.

So What Should Google Be Doing?

As amazing as it may seem, the answer to Google’s problems is actually very simple – hard to implement, but simple to describe. What they need to do is to put their customer first. By clearly communicating to the entire company that Google exists to serve their customers, a great deal of other staffing problems will fade away.

Final Thoughts

One of Google’s biggest problems is that they have not found a way to keep their employees engaged. This isn’t surprising because Google dominates its market and so it doesn’t have any big competitors to use as a rallying cry.

Making its customers first would allow Google to focus its staff on a single goal that would extend throughout the company All of a sudden every employee would have a way to measure the value of his/her work. Once again, this wouldn’t necessarily be easy to do, but it’s the right thing to do. If you can figure out how to do this with your IT department then you will have found another way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

Questions For You

Do you think that Google’s algorithm will be able to identify those employees who might leave? Do you think that it will make mistakes? Do you think that this type of algorithm would work at your company? Do you think a customer focus would solve Google’s staffing issues? Leave me a comment and let me know what you are thinking.

Click here to get automatic updates when
The Accidental Successful CIO Blog is updated.

What We’ll Be Talking About Next Time

Didn’t we solve that whole outsourcing thing years ago? Specifically aren’t the IT and the Finance departments on the same page when it comes to not only IF we should outsource some of the IT work, but also HOW it should be outsourced? If this is true, than what does the Satyam scandle mean for your IT / Finance relationship?