Posts Tagged ‘company culture’

Advice To CIOs: Don’t Do What I Did…

Wednesday, May 25th, 2011
Image Credit
Aaron Beam Now Knows That What He Did Was Wrong

Aaron Beam Now Knows That What He Did Was Wrong

How long until you end up in jail? They say that power corrupts and that absolute power corrupts absolutely, so it sure seems as though just about every CIO will eventually become corrupted. How far along that path are you? Would it help if you had a chance to talk to someone who had already screwed up – do you think that maybe what they’d have to say might cause you to sit up, take notice, and stop doing bad things and start doing the right things?

Say Hello To Aaron Beam

Aaron Beam was the CFO of HealthSouth, a very large company that provides rehabilitation services. Aaron worked as their CFO during a period of incredible growth.

HealthSouth had grown to become a Fortune 500 company by 1994. At the time they had over 40,000 employees in all 50 states and in Alabama alone they were the largest company. Their annual growth numbers were in the range of 20% – 30% which is fantastic for any company.

The company’s CEO, Richard Scrushy was not a nice guy. Former employees report that he was a very hard man to say “no” to. His personal style was that he would become very angry over even the smallest things. His employees were actually afraid to be in the same room with him when he blew his top.

How Did Things Go So Very Wrong?

As any CIO can tell you, working for a young company that is growing like a weed is a great place to be. In Aaron Beam’s case, however, it quickly went all wrong.

As with all such ethical lapses, it started out innocently enough. HealthSouth could not keep up with its furious growth rate. This was going to cause a problem because if investors saw its growth rate start to slow down, the value of HealthSouth’s stock would start to decrease.

In order to prevent this from happening, Beam started to decrease the amount of money the company set aside to cover bad debts. He also started to change the estimated value of the companies that they were buying because they could then apply those estimates to the company’s earnings as they went forward.

These actions were shady, but not out and out illegal. Then Beam did a very bad thing. The finance team finally reached a point where changing estimates would no longer produce the kind of numbers that they needed to show solid growth. Something else needed to be done.

What they ended up doing was fraudulently entering a lot of small entries into their books that they hoped would slip by the auditors. The first time that they did this was in 1996 and the company kept on doing it through 2002.

As is always the case, the fraud was eventually found out. Beam ended up spending three months in a minimum–security prison. He’s had to give up his earnings in order to pay fines and his legal bills. He now operates a lawn mowing business and speaks on ethics at universities.

The lesson here for CIOs is that the temptation to do wrong is always out there. It never shows up as a clear “right / wrong” type of decision. Instead, it starts out as a small ethical decision and if you choose the wrong path, you’ll end up making many more decisions that you’ll eventually come to regret.

What All Of This Means For You

CIOs wield a great deal of power and it can be easy to start to think that we don’t have to play by the same rules as everyone else. Nothing could be farther from the truth.

Aaron Beam was the CFO for HealthSouth when he faced an ethical dilemma: should he commit financial fraud to keep the company growing, or should he tell the truth and perhaps cause serious harm to the company. He chose to commit the fraud and ended up spending time in jail for doing so.

The real world that CIOs live in is not made up of nice black and white decisions. There’s a lot of gray out there. CIOs need to have spend the time taking ethical training and thinking about different situations that they may find themselves in. Only by doing this will they be ready to make the right decision when the day comes that they’ll be tempted to make the wrong decision.

- Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World IT Department Leadership Skills™

Question For You: If you were in Aaron Beam’s position, do you think that you would have been strong enough to make a different decision?

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What We’ll Be Talking About Next Time

Everybody loves the cloud. Or at least that’s pretty much how it seems if you’ve pick up any of the IT trade rags in the past 18 months. They are filled with articles talking about how the cloud is going to save IT departments tons of money and how it’s the next great thing. Well, not all CIOs are convinced of this and considering some of the humongous security issues that are popping up, you might want to rethink some of your cloudy thoughts…

Two-Faced CIOs: Dr. Jekyll, Meet Mr. Hyde

Wednesday, December 2nd, 2009
Image Credit : To Be A Good CIO, You Need To Have Two Faces...

: To Be A Good CIO, You Need To Have Two Faces...

Just imagine the day that you become CIO: you’ll be able to shed all of those past associations and friendships that have gotten you to this exalted position and finally you’ll be able to focus on what really matters: forging strong links with your company’s senior management. Well, sure, if you don’t really need to get anything done…

The Best CIOs Are Two-Faced

It turns out that you’re not going to be able to get rid of everyone that you’ve known in the past — they’re still an important part of how you are going to be a successful CIO. The secret to being a good CIO that you need to find a way to simultaneously live in two completely different worlds: you’re going to need to lead the IT team and you’re going to need to be a member of the senior management team.

If you had to pick which one of these sides of your CIO personality was more important, I’d bet that you’d be torn: the old people that you’ve know or the shiny new people that you want to know? It turns out that your relationship with your IT team is probably more important– they are the ones who are going to allow you to actually get things accomplished.

Building An IT Team

Although building a strong and smoothly working IT team will be one of your most critical IT tasks, it’s also going to be one of your most difficult challenges. As CIO you are going to have step up and establish ground rules for how you want your IT teams to:

  • Communicate
  • Make decisions
  • Handle conflicts
  • Evaluate Performance

In order to get the highest level of performance out of your team, you are going to have to work with them to make some very basic agreements about what goals they should be pursuing, who has what roles, and the processes that will be used to achieve these goals.

Playing With The Big Boys

If all that a CIO had to do was to lead the IT team, the job would be much easier. I mean after all, that’s the world that you’ve always been living in, right? The other face of a CIO looks towards the company’s other senior management. Just as when the CIO is working with his / her IT team, there are a completely separate set of goals associated with this team:

  • Finding ways to share information
  • Building a common company culture
  • Creating strategy
  • Working together to solve problems
  • Aligning the company’s organization in order to realize its strategy

Much of your success in this area will rest on your ability to focus on what’s really important: how the overall business is doing.

What All Of This Means For You

When you become CIO, you will also become a split-personality. One part of you will be focused on creating and maintaining successful IT teams. The other part of you will be trying to work with the other senior executives at your company.

The one nice thing about these dual roles is that you’ll know that you are being successful when the same thing happens in both of your dual roles. When everyone feels that they are required to share their thoughts on what’s happening outside of their area, then you know that they really care and that you’ve done your job as CIO.

Which side of being a CIO do you think is the most important: IT team building or Senior Management strategy setting?

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What We’ll Be Talking About Next Time

What makes you think that when you become the CIO that you’ll be able to run things better than the current CIO is doing? Do you posses some magical management ring or have a bag of IT / business alignment powder that you can sprinkle on your staff that will transform today’s issues into tomorrow’s pillars of success? I don’t think so…