Posts Tagged ‘data center’

CIOs Need Smart Storage, Not More Storage

Monday, September 21st, 2009
Where To Put Everything Is A CIO Sort Of Problem <p> (c) -2007) </p>

Where To Put Everything Is A CIO Sort Of Problem (c) -2007)

With a little luck we can all agree that storage is a boring topic to talk about – I mean when you store something, it’s just sitting there not doing anything. CIOs prefer to talk about data in motion – reporting new sales or opening new markets. However, it turns out that storing data is the foundation that the company is built on and CIOs need to do this the right way…

Times They Are A Changing

The days of blindly adding more cheap storage are over – storage has long term costs. CIOs need to revist this issue and create a solution that works for both today and tomorrow.

Steve Delahunty, who works for Booz Allen Hamilton, has been looking into the storage challenges that today’s CIOs are facing and he agrees that we’ve got some challenges facing us.

The old approach to storage was to simply add more cheap storage as needed. This doesn’t work any more for a number of reasons. Just adding more cheap storage is a big waste of money, power, and floor space in data centers.

The new approach to adding more storage that CIOs need to quickly adopt is to realize that when it comes to adding more storage they need to consider the full storage environment: data security, disaster recovery, environmental concerns, etc.

Why The Old Way Of Adding Storage Doesn’t Work Anymore

In the brave new world in which we live, most companies are experiencing double digit storage growth. Sure, we are collecting more information about our customers, managing our supply chains from start to finish, and creating new web portal with which to interact with our customers nearly every day.

However, our dirty little secret is that often the data that we are storing is no longer needed. This may represent a huge liability if our company is ever sued – can you image the cost and effort that it would take to search through all of that (useless) stored data?

If that wasn’t enough to convince you that the the old way of just adding more cheap storage was the wrong way to run an IT shop, then consider this: Delahunty’s research shows that the amount of power that data centers use has doubled in the past 5 years. On top of this, the national average for the cost of electricity has shot up by 44% since 2004.

The Right Way To Store Things

So what’s a CIO to do? First, you’ve got to change the way that you’re doing business when it comes to adding storage. Instead of just meeting requests for more storage, CIOs need to start to make sure that they understand the business requests behind storage needs.

What this means is that the IT department needs to get more involved in understanding just what they are being asked to store. As the requests come in, they need to take the time to classify the value to the business of the data that is being proposed to be stored. When data doesn’t met the “I must always have access to it” criteria, then that data either needs to stored on inexpensive off-line storage or simply discarded.

You may have already realized this – this type of data analysis cannot be automated, it’s a people job. IT staff need to be involved in the data classification process in order to ensure that good decisions are made.

Final Thoughts

Once upon a time, adding additional storage was something that CIOs didn’t have to spend a lot of time thinking about. Storage was cheap and getting cheaper every day and so it seemed like you could keep growing your storage farms forever.

Reality has caught up with us and environmental costs coupled with possible legal issues have turned the world of storage upside down. Now CIOs need a new strategy to deal with their company’s growing storage needs.

Classifying the data that you are going to be storing is the correct first step. Weeding out what doesn’t need to be stored and then using the classification system to move non-critical data to low cost storage solutions can solve multiple problems all at once.

CIOs who can add more storage the right way will have found a way to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

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What We’ll Be Talking About Next Time

I’ve got a quick question for you: what is the next step in your career? What do you want to get promoted to? In fact, as long as we are talking about that, what comes after THAT promotion? If you want to become a CIO, then career ladder generally goes: IT worker, manager, director, executive director, CIO. Got a plan on how you are going to get to that next step?

Three Big IT Transformation Mistakes That HP Made

Wednesday, May 13th, 2009
HP's IT Department Made Some BIG Mistakes During Their Transformation

HP's IT Department Made Some BIG Mistakes During Their Transformation

If you made three costly IT mistakes would you admit it? I think that most of us would probably say “no” – we’d run and hide our mistakes under a rock somewhere. However, thankfully over at HP they’ve decided to come clean about a few of the mistakes that they’ve made during their multi-year IT transformation project. We can all learn from their mistakes.

HP’s CIO Randy Mott decided to remake HP’s IT department when he came on board a few years ago. In order to kick the project off, they needed to make some assumptions about how things were operating and move forward.

Chris Murphy over at InformationWeek had a chance to sit down with Randy and ask some questions about where HP’s assumptions were just flat out wrong. What he’s learned holds a lot of information for all of us. Here are the big three:

  1. The Secret World Of IT: When HP decided to remake their world of IT, they had to start the process by finding out how big the IT operations were. They grossly undercounted. Going in they thought that HP was using 3,500 applications to run the business. It turns out that they were using more like 6,000. They knew for sure that they had 85 data centers being used by the business. Ultimately, they ended up discovering more than 400 locations where they had massed computing infrastructure.
    Lesson Learned: take the time to do a complete inventory BEFORE you ever start any sort of IT transformation.
  2. Plan For Growth: It sure would be nice if we could freeze time, make changes to our IT departments, and then start things back up again. HP seems to have thought that they could do this because they didn’t remember to plan for acquisitions to occur during the project. Well, you know how this story goes – HP kept buying up other firms and since there was no IT incorporation plan, it caused big headaches for the IT team that was trying to transform IT.
    Lesson Learned: Create a solid process for bringing in new IT departments to any ongoing projects.
  3. Beware Of Success: Once again, the business keeps moving while IT works on its projects. In this case, HP shot past their growth projections. What this ended up doing was pushing the IT transformation project off of its tracks – data centers that were to be consolidated were suddenly needed because they were supporting unplanned for growth.
    Lesson Learned: Make sure that you have a backup plan that tells you what you are going to do if sales projections change from what has been forecasted.

In the end, HP was successful with their IT transformation and they ended up reducing those 6,000 applications down to about 1,500, reducing those 400 data centers down to 6, etc. However, because of the three mistakes that they made, this difficult job was made just that much harder. Now you know – don’t repeat this mistakes!

Have you ever been surprised to discover that there is a whole “shadow IT” department operating in your business that nobody has ever counted? Has a merger or acquisition ever screwed up one of you IT project’s schedule? Has your IT department ever been surprised by unexpected growth? Leave me a comment and let me know what you are thinking?