Posts Tagged ‘New York Times’

Has The Glory Gone Out Of Working In IT?

Monday, September 28th, 2009
Has IT Finished Growing So Fast?   (c) - 2007

Has IT Finished Growing So Fast? (c) - 2007

Why did you decide to go to work in the IT field? I can really only speak for myself, but there was a bit of glamour to the IT field when I entered it. Everything seemed to be so shiny and new and change was happening so fast that you just knew that this was going to be “the place” to be in order to have a great career. Is that still true or has something fundamental changed about our profession?

What Tom Siebel Thinks About IT Today

Randall Stross over at the New York Times ran across a speech that Tom Siebel (founded Siebel Systems, made Billions of $) gave to some Stanford engineering students about the current state of the IT industry.

Basically Tom said that he feels that IT has become a mature industry. He expects that going forward it will be growing at a rate that is no faster than the overall economy. What he was really saying is that he thinks that IT’s glory days are behind it. In fact, he thinks that the party was over as of about 2000.

What Happened To IT?

Siebel has gone back and run the IT industry growth numbers. It is his belief that there were about 20 years from 1980 to 2000 in which the IT industry experienced runaway growth rates that averaged out to about 17%.

Why has it all stopped? Siebel believes that we’ve accomplished what we set out to do: “the promise of the post-industrial world has been realized.”

Furthermore, Tom believes that what remains to be done really is not all that exciting(!)

Re-Looking At The Numbers

Stross reached out to Dr. Shane Greenstein at Northwestern University and asked him to relook at the IDC numbers. Good news for all of us working in IT, Dr. Greenstein has drawn some different conclusions about where IT stands than Siebel did.

It turns out that if you take a close look at IDC’s annual IT spending estimates, they show that there was a 11.6% spending rate from 1980 – 2000 instead of 17%. I’m not sure if this information is going to make you happy, but it does point out that Siebel’s numbers were just a bit off.

What was even more interesting about this second pass at crunching the IT growth numbers is that it turns out that the most golden years of IT were in the 1960′s. The reason that this was the best period of grow was because it was when the use of mainframe computers spread widely.  Way back in the years from 1961 to 1971 the compounded annual growth rate was 35.7%. That’s why IBM got to be so big!

Final Thoughts

Look, IT is (still) a great field to be working in. Yeah,  yeah if you look at certain reports it can look like the growth rate of the IT field is starting to go down. However, you need to remember something very important: declining growth rates over time are to be expected – it doesn’t take many sales to show huge percentage gains when the base is small.

I don’t know about you, but I’m going to take comfort in the fact that when the economy recovers, there is no dearth of unfinished projects for IT. Now that’s going generate some serious growth in the IT field!

CIOs who believe that IT’s glory days are still ahead of it and who don’t get held back by reports of declining IT industry growth numbers will continue to look for ways to apply IT to enable the rest of the company to grow quicker, move faster, and do more.

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What We’ll Be Talking About Next Time

Too little time, too much to do. Does that adequately describe your CIO job? I don’t know about you, but often is the time that I’ve looked with envy at my peers who are great multitaskers and wished that I could be more like them. It turns out that I was wishing for the wrong thing – multitaskers actually do a lousy job at just about everything.

Can HP Survive? Do They Have The Secret CIO “Juice”?

Monday, June 8th, 2009
Mark Hurd Has Done Wonders At HP - Now Can He Find Enough Innovation?

Mark Hurd Has Done Wonders At HP - Now Can He Find Enough Innovation?

HP’s CIO Randy Mott has done some fantastic things in helping to turn the company around. However, now things are starting to get tricky and it’s not clear that the company is going to be able to continue to be successful. Everyone seems to think that what they need is a shot of that “innovation juice” and it’s not clear that Randy’s going to be able to deliver it…

What HP Did Right

Ok, so let’s admit it – HP had lost their way under Carly Fiorina’s guidance. They brought in Mark Hurd as CEO (who then brought in Randy Mott as CIO) to turn things around. Hat’s off to Mark – he’s done a great job.

Ashlee Vance over at the New York Times had a chance to talk with Hurd awhile back and he revealed that he sees HP in terms of four “quadrants“. These quadrants include operations, products, business & technology trends, and competitors.

Clearly Hurd has an analytical outlook on life – many people have remarked on just how good he is with balance sheets and dealing with numbers in general. It turns out that this is both good and bad.

The Problem That HP Has Now

HP has done a fantastic job of cutting staff, reducing costs, and negotiating great deals on parts. Having achieved just about all of the benefits that one can get from doing these types of actions, the question that comes up is “what next?”.

Shareholders like growth and in the immediate past, HP’s been growing by cutting. Now that that’s all done, how will it maintain its growth? This is where that pesky thing called innovation comes in…

Old Solutions Won’t Work!

HP used to be able to count on the famous HP labs to come up with new product ideas that would show them the way forward. However, in the current era of budget cutting and project justifications, HP has shrunk the number of projects that their labs are working on from 130 down to about 50. That may not be enough to have enough of those “eureka” moments where breakthroughs happen.

Next Steps For HP

The trick here is to find a way to recapture that “juice” that a technology company like HP needs to have in order to survive. This is exactly where CIO Randy Mott should step in.

As CIO of HP, Randy is in a unique position to help Hurd out. Since HP sells information technology products and services, their very own CIO is the person who can help them evaluate which ideas they need to run with.

Yes, yes – both Hurd and Mott like to run a tight ship with metrics ruling the day. I believe that that time has come and (partially) gone. Now is the time for Mott to throw open the doors to his IT department and start up some trial projects and initiatives. HP is so large that they could easily run multiple evaluations in parallel.

Final Thoughts

HP has made a remarkable comeback from the brink of despair. However, as they try to move forward, innovation and clever sparks of imagination are what’s going to be needed. HP’s CIO Randy Mott has the resources and the talent in his shop that would allow HP to use itself as a testing ground for encouraging its employees to make suggestions and have them tried out. Let’s see if they make the most of this opportunity…

Questions For You

Has your IT department lost its spark of creativity due to relentless efforts to drive costs out of your organization? Do you think that just having a highly efficient organization is all that is needed or does innovation also play a role? What do you think HP could do in order to re-awaken its innovation engine? Leave me a comment and let me know what you are thinking.

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Coming Up Next Time

What would you say is the biggest challenge that CIOs are facing today? All that today’s CIOs seem to get a chance to talk about is costs. What’s missing here is a way for CIOs to communicate in a company-wide manner just how much value the investments that the company is making in IT are returning – the revenue of IT if you will…

CIO Lessons From A Mouse

Wednesday, May 27th, 2009
The Chairman Of Disney, Robert Iger, Has Lessons For CIOs

The Chairman Of Disney, Robert Iger, Has Lessons For CIOs

Robert Iger is the CEO of the Walt Disney Company. You know, the guys with the mouse. When you are in charge of a company that is that big, and that diverse, you need to have a special set of skills to keep everything together. Iger has a lot to teach CIOs who want to do their own management job better.

All About Bosses

Iger told the New York Times that he encountered his first boss when he accepted a job at ABC. To this day Iger remembers that once upon a time that boss told him that he “…was not promotable.” Clearly, this was not a good boss.

In thinking back over his other bosses Iger credits them with showing him how to be a perfectionist - teaching him how to do top-notch work every time, trust - especially when it comes to managing people, and creativity - in everything that you do.

The most important leadership lesson that his past bosses have taught him is that the ability to always have optimism is a very important part of being a successful leader. Keep in mind that some realism must come along with this or nobody will ever believe you. The flip side to this is to realize that nobody will every willingly follow a pessimist.

Advice To CIOs

Iger says that patience is extremely important. Too often people set goals for themselves and for their departments that are just flat out unrealistic. When you don’t achieve these goals, that’s when people get impatient and state to make poor career decisions. Clearly that is a big mistake to be avoided.

How About Time Management

Iger’s day starts at 4:30am. He’s a habitual multitasker and so he uses this quiet time to surf the net, watch TV, and exercise. He says that the key to having a successful day is to make sure that you stay focused all day. Even realizing that, Iger admits that during the course of a long day, he too starts to unravel at times.

When he needs to unwind, Iger unplugs and spends time playing Scrabble - he’s got a love for word games.

Questions For You

Do you think that you have the patience that it would take to run a company as large as Walt Disney? What do you remember about your worst boss? How about your best boss? How do you start  your day? Leave me a comment and let me know what you are thinking.

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         The Accidental Successful CIO Blog is updated.

Coming Up Next Time…

Just what do CIOs spend their time doing? Many people thing that a CIOs time is spend pondering grand strategy decisons. However, the reality is that a great deal of a CIOs time is spent worrying about internal controls – not terribly glamorous, but critical if a CIO wants to keep his / her job. Just what controls need to be worried about is the key to long term CIO success…